Property Operations and Project Coordinator

The Massachusetts Department of Mental Health (DMH) is seeking a Property Operations and Project Coordinator. This role serves as an essential leader in ensuring the seamless operation, safety, and functionality of the WRCH campus. The Property Operations and Project Coordinator provides strategic oversight of property operations, commodities budgeting, procurement, warehouse management, space planning, and multi-department initiatives that directly support clinical and administrative services. The position plays a key role in shaping how space, resources, and infrastructure are leveraged across the organization, balancing operational efficiency, fiscal stewardship, and compliance within a dynamic healthcare environment.

In addition to managing complex projects that span departments and external partners, this role acts as a central connector for communication, planning, and execution of facility-related initiatives, including contracts, renovations, relocations, and safety or access needs. The position works closely with hospital leadership and regulatory partners to support accreditation, continuous quality improvement, and long-term facility goals. Candidates should expect a highly collaborative role with meaningful impact, broad visibility across the organization, and the opportunity to influence how a large, mission-driven healthcare facility operates and evolves.

Please note: The schedule will be 40 hours per week, Monday - Friday, 8:00 AM - 4:30 PM.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

·         Oversees and coordinates complex, cross-department property and facilities projects, including procurements, contracts, physical plant modifications, space closures, and safety or security-related initiatives, ensuring effective resource planning and clear, organization-wide communication.

·         Develops, negotiates, and manages contracts and vendor agreements, including solicitation and evaluation of bids, proposal development and review, contract documentation, and ongoing project oversight.

·         Manages all aspects of property operations, including commodities and operational budgeting, procurement, inventory control, and stock and supply management.

·         Oversees warehouse operations, physical plant space assignments, and relocations or redesignations of office and operational space supporting approximately 1,200 staff.

·         Leads space planning and utilization efforts by assessing program and staffing needs, designing and drafting floor plans and layouts, and ensuring adequate, compliant, and functional work environments.

·         Inspects office and operational areas to determine suitability for occupancy and compliance with agency standards, safety requirements, and regulatory guidelines.

·         Develops, maintains, and analyzes reports, spreadsheets, and databases to track project budgets, expenditures, operational performance, and continuous quality improvement (CQI) goals.

·         Collaborates with internal departments and external partners to support Joint Commission accreditation, compliance activities, and survey readiness.

·         Conducts rental surveys, cost estimates, contractor performance evaluations, and makes recommendations regarding equipment purchases and maintenance services.

·         Supervises property operations staff by assigning work, monitoring performance, approving requisitions for supplies and repairs, and ensuring the secure handling and storage of confidential and high-security items.

Required Qualifications:

·         Demonstrated ability to collect, evaluate, and analyze data from records, documents, and stakeholder input to draw sound conclusions and develop actionable recommendations.

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