Sr. Analyst, Trade Operations Analytics

 

The Senior Analyst, Trade Operations Analytics (SRATOA) will manage DSCSA business processes, product allocations, compliance, strategic and analytical reporting as well as process improvements.  Provide support for daily team and customers interactions.  ATOA will work collaboratively across many business functions and be an integral team member on the above business responsibilities.  Reports to the Associate Director, Trade Operations (ADTO).   

 

 

Essential Duties and Responsibilities:

•    Actively involved with the Drug Supply Chain Security Act (DSCSA) Business Processes which includes, but not limited to: VRS Support, GLN Onboarding, Communication Routing, Customer Engagement and Serialization/Aggregation related initiatives.
•    Ensure the strategic and analytic businesses are running in an efficient, effective, and compliant manner. 
•    Use analytical reasoning to understand the needs of stakeholders and develops new or improves existing processes using task flow and workflow analysis.
•    Support Manager and ADTO in engagements with internal and external business partners such as Sales, Marketing, Forecasting, Contracts, Pricing, and IT to ensure effective customer excellence. 
•    Facilitate and perform Compliance related Processes which includes, but not limited to Controlled Order Review, Audit Documentations and DEA Compliance and Regulatory requests.
•    Collaborate with business partners on the product allocations to ensure order management is fully supported.
•    Provide data reports utilizing various system tools such as SAP, Celonis, CX Service Cloud BI and BW. 
•    Manage the full Order Management processes and execute electronic (EDI) /manual related sales orders. 
•    Execute Controlled Substance Class II-V Management activities (includes Tracking, Process and Rejection of CCI orders and DEA 222 forms).
•    Efficiently manage time distribution between daily business activities and special project participation.  
•    Identify areas for continuous customer satisfaction improvement and overall business process improvements.  
•    Ability to perform deep dive analysis and highlight root causes; link data sources to solve.
•    Ensure company standards and contract obligations are met.
•    Effectively communicate to team members and business partners.
•    Participate and potentially lead trainings related to both business cross-functional and technical requirements. 
•    Adhere to Standard Operating Procedures (SOPs), Work Instructions and Regulatory Agencies compliance protocols.
•    Assist Team Lead to evaluate reports and functional and system processes.
•    Train on all business and compliant processes/documentations. 
•    Understand, assess, and execute all company practices and interfaces with different levels of management.
 

Qualifications:

•    Preferred Bachelor’s degree and/or equivalent experiences in related area
•    5+ years of business-to-business background preferred.
•    3+ years in SAP or equivalent ERP preferred
•    Proficient with Microsoft Office Applications (i.e., Excel, Word, PowerPoint, etc.) 
•    Customer Focus (Performance/Results Driven)
•    Effective Written and Verbal Communications skills
•    Problem Solving (Sense of Urgency, Intellectual Curiosity, and Prudent Risk Taking)
•    Planning and Organization (Big Picture Orientation with Attention to Detail)
•    Coaching and Mentoring Team (Collaboration & Synergy)
•    Business Acumen (Performance/Results Driven)
•    Strong ability to organize, multi-task, prioritize, and manage time effectively, to work with little supervision. 
•    Potential travel (less 5%)

 

What We Offer:

 

• Annual performance bonus potential
• 401k employer match up to 6% of your contributions
• 23 vacation/personal days
• 11 paid Company holidays
• Generous healthcare benefits
• Employee discount program
• Wellbeing rewards programs
• Safety and Quality is a top organizational priority
• Career advancement/growth opportunities
• Tuition Reimbursement
• Maternity and Parental Leave

 

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.