DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Division of Developmental Disabilities (DDD)
4000 North Central Avenue, Phoenix, Arizona 85012

Salary: $36,000 - $40,100 

Grade: 17

Closing Date: August 24, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Administrative Assistant 3. This position will maintain accurate and timely completion of various administrative tasks requiring considerable knowledge of DDD. This position will be responsible for assisting the Transition Coordinator (TC) with all of the tasks associated with the initial, annual and open enrollment in accordance with the Arizona Health Care Cost Containment System/Division of Developmental Disabilities contract, policy and guidelines. The incumbent must collaborate with the TC and other staff to facilitate mail, e-mails, and maintenance of the website information for all of the enrollment activities managed by the TC.

DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high-quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing, Certification and Regulation, cannot have a principal interest in or have a spouse or close family with a principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• Develops, maintains and tracks various metrics and data related to HCS functions such as mortality reviews, utilization and transition (open, annual and transition of members).
• In coordination with the Transition Coordinator and the Medical Manager, participates and organizes work pertaining to enrollment activities.
• Provides periodic reports to the Office of Medical Management related to new members, enrollment changes, requests for changes, correspondence, trainings, and 834 ETI File transactions.
• Under the oversight of the Transition Coordinator, processes new and annual enrollment and transition to ensure no disruption in service occur during enrollment and transition activities.
• Monitors mailbox and responds to inquiries explaining the enrollment process to members.
• Answers inquires, provide direction and resolve problems to external and internal customers.
• Assists with training new staff as needed.
• Ensures ID badges are obtained, building safety and security, staff parking assignments and after hours building access for new and existing staff.
• Approves and/or rejects electronic time cards for all personnel as needed.
• Schedules meetings, appointments, and travel for supervisors/nurses.
• Reserves conferences and equipment for various meetings and take minutes at multiple meetings as assigned.

Knowledge in:

• Microsoft Office Suite (Outlook, Word, Excel, PP); Google Suites and a variety of office equipment.
• Health care princ