Senior Business Operations Specialist

WWC Federal is seeking an experienced Senior Business Operations Specialist to support a contract with the Internal Revenue Service (IRS).

Duties and Responsibilities may include but are not limited to:

• Providing expertise and support in applying proven and mature program and project management practices to execute various innovation and Robotics Process Automation (RPA) projects, including strategic planning, portfolio management, business case analysis, risk management, communication management, contingency planning, performance measurement, program reporting, and quality management.
• Developing and deploying creative and innovative methods to improve stakeholder communication and collaboration through using industry best practices, soft skills, lessons learned, examples, and other creative and innovative methods.
• Developing and maintaining a performance management identification and selection process to assist in organizational analysis.
• Developing a set of evaluation criteria, and applying a selection approach to identify the projects that provide the most benefit.
• Developing and maintaining a project pipeline that aligns with the strategic priorities of the IRS CFO, including support for each project with project planning and management, milestone status tracking and reviews, risk and issue identification, tracking and resolution and participation in program and release level activities.
• Project support shall align with the IRS RPA program enterprise life cycle (ELC) development path, methodology, and delivery approach.
• Maintaining the RPA Program’s project management tools including key performance indicators, executive reporting, executive dashboards, and automation status reporting.
• Providing data visualization support using tools such as Tableau.

Work Environment:

• Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment).
• Ability to sit at a computer terminal for an extended period of time.

Physical Demands:

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
• Employee is often required to sit and use their hands and fingers to operate a computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

• 10% / Minimal Travel.

CeLeen, d/b/a WWC Federal, a Pequot company, is a tribally-owned firm providing management consulting services to U.S. government agencies.

Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.

Our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of diverse professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. WWC Federal is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.

WWC Federal will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to hr@wwcglobal.com.

WWC Federal is an Equal Opportunity Employer – we do not discriminate based on age, race, national or ethnic origin, gender, veterans status, disability, sexual orientation, gender identity or any other legally protected class. Applicants have rights under Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.

Our Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affirmative Action Program can be accessed during normal business hours by making an appointment with our Human Resources Department at hr@wwcglobal.com.

Requirements

Basic Qualifications

• Bachelor’s Degree and 10 years // OR //