Restaurant Manager

Description

Are you a seasoned restaurant operator with a passion for hospitality? Do you thrive directing a team to provide exceptional service in a fast-paced environment? Are you eager to join an organization with nearly limitless growth potential?

At Journeyman Distillery, we're more than just a distillery or a restaurant. We are a popular tourist destination featuring award-winning events spaces, a 30,000 square-foot putting green, facility tours, and more. Our guests come not just for our craft spirits or made-from-scratch culinary offerings, but for a taste of ambiance, history, and community.

The Restaurant Manager at Journeyman Distillery's Staymaker restaurant plays an important role in building the brand through service to guests and staff. Our management roles reflect the highest values for professionalism and Craft. This role is so much more than a manager. It leads a dynamic and values driven restaurant operation that believes in stellar service to customers and the team.

All Journeyman team members must uphold and embody Journeyman’s Core Values. 

CORE VALUES: 

GRIT 

• No challenge is too great. 
• Goals worth pursuing are never easy and perseverance and determination are essential to success. 
• There is no substitute for time and effort and good things will come from those efforts. 

ALWAYS A JOURNEYMAN 

• The pursuit of excellence is lifelong and mastery is an illusion. 
• Joy is in the daily work and the pursuit of excellence, not a final destination. 
• A focus on continual improvement and doing our best. 

1st CUSTOMER 

• Treat every customer with the mindset that they are the business’ first-ever customer. 
• Treat customers with authenticity, kindness, warmth, care, and friendliness. Be engaging, helpful, and willing to offer a magical experience. 
• Be available and provide timely responses in all capacities. 
• Extend this mindset to our vendors, suppliers, partners, and especially our fellow employees, never taking any of them for granted. 

AMBASSADOR

• Take pride and ownership in your work. 
• Engage and actively participate in your work and company activities.
• Be a positive force in the workplace, creating a culture of positivity. 
• Extend common courtesy to yourself, employees, and guests.
• Evangelize and promote the company and brand.  

We believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.

Here’s a peek at what you will receive as a Journeyman employee:

• Outstanding Growth Opportunity!
• Paid Time Off
• 401(k) with Employer Match
• Medical, Dental, Vision, Life, and Supplemental Insurance Options
• Free Monthly Bottle of Spirit (21+)
• Loyalty Incentives (ask about our 5-Year Bottle Reward!)
• 25% Employee Discount
• Monthly Employee Tour with Owner/Founder, Bill Welter
• Annual Employee Putting Competition
• 3 Annual Employee Parties

PRINCIPAL DUTIES: Budgeting/P&L Management

• Actively maintain budgets for all areas of restaurant.
• Plan Budgets for next fiscal year based on data & analytics.
• Quarterly analysis to confirm/adjust budgets.
• Hit or exceed sales, revenue, and margins while proactively managing associated costs.

Driving Sales

• Cultivating guest relations through regular table visits.
• Develop relationships with customer and build regular clientele base.
• Generate and execute unique marketing strategies to drive business during slow and peak seasons.
• Collaborate with Marketing Department for Retail displays and new product marketing.

Interviewing & Hiring

• Interview, hire, train, and develop qualified hourly employees and managers in FOH in conjunction with Assistant FOH Managers and Human Resources.
• Create schedules for all FOH Managers.

Training & Development

• Identify, address, and document individual employee performance according to standard operating procedure.
• Discipline and/or terminate as necessary according to standard operating procedures.
• Administer regular performance reviews with all FOH staff, including managers.
• Assist with identifying, training, and developing key employees for growth, advancement, and promotion.
• Work within guidelines of the “Manager In Training” program to advance qualified employees into management roles.
• Identify employees that would help further the service and execution of the Journeyman brand and create clear pathways for advancement.