Sr Manager Commercial Credit ** Relocation Available **

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function:

This role will lead a multi-billion-dollar, business-to business Credit team for Intuitive Surgical. This leader will partner with key players in the Global Accounts Receivable team, Global Sales team, Business Leaders, Business Finance, and Finance Technology teams to drive operational excellence for key processes (Credit Evaluation, Financial Analysis, Risk Management) in addition to delivering an excellent customer experience.  This leader will leverage business to business experience driving technology to transform Credit department capabilities.

At Intuitive Surgical, you will share in a commitment to excellence by collaborating with world- class managers and executive leadership. Finance is about “fueling innovation.” We do this by hiring quality individuals with high level of capacity for growth, integrity, personal accountability, teamwork, excellence, and drive. We are looking for leaders that can take on additional responsibility as they progress in their career, and we are committed to providing an environment that fosters career growth and development.

Roles and Responsibilities:

• Monitors credit exposure and credit restrictions, supports sales and customers to meet operational business requirements.
• Performs and analyzes credit-worthiness reviews for strategic and high-risk customers in line with Corporate Policy.
• Owns short to mid-term (1-3 years) strategy and operational direction for the Credit Department
• Maintains and revises credit scoring model and adjusts for market conditions and operational changes.
• Monitors and reports on customer credit risks across all product and services to ensure timely identification and mitigation of collection and credit risks.
• Leads process improvement activities including evaluation of system, processes, and policies.
• Demonstrates flexibility while partnering with the sales, finance, and leadership teams to manage customers with high complexity.
• Manages, coaches and mentor’s professional staff; provides guidance and direction on complex issues.
• Collaborates with Collections Sr. Manager to analyze customer payment performance to identify potential risks to optimize collection efficiency and minimize bad debt.
• Drives the credit hold process including managing customers with solvency issues/financial stress.
• Drives the design and delivery of technology projects, automation solutions, including defining requirements, and performing/managing user testing.
• Demonstrated track record of driving change and innovation within Credit Risk.
• Manages support documentation requests related to SOX controls.

Qualifications

Skill/Job Requirements:

• Bachelor’s degree in Finance, Accounting, Business Administration, Risk Assessment or closely related field.
• Minimum 7-10 years of business credit experience and managing Credit Professionals in a high growth environment, corporate environment. (Required)
• Ability to interpret financial data (Financial Statements, Dun & Bradstreet, Industry data) by analyzing trends, variances, opportunities, and risks to provide conclusions to stakeholders.
• Ability to evaluates business opportunities to maximize sales while avoiding potentia