Enterprise SaaS Senior Engineer

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States. FanDuel Group consists of a portfolio of leading brands across mobile wagering including, America’s #1 Sportsbook FanDuel Sportsbook, its leading iGaming platform FanDuel Casino, the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing and its daily fantasy sports product.

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states and Puerto Rico with approximately 17 million customers and 31 retail locations.

The company is based in New York with offices in Los Angeles, Atlanta and Jersey City, as well as in Canada, Scotland, Ireland, Portugal, Romania and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

THE ROSTER
At FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

THE POSITION
Our roster has an opening with your name on it

The Enterprise SaaS Senior Engineer is responsible for the design, implementation, management and support of Microsoft 365 technologies. This role requires a deep understanding of the Microsoft 365 products and solutions, security protocols, advanced troubleshooting, and administration of the service. The Senior Engineer will also play a critical role in leading projects, mentoring support engineers, and ensuring the service's scalability, security, and efficiency. 

THE GAME PLAN
Everyone on our team has a part to play

• Design, configure, and deploy enterprise-level configurations to our SaaS system (Microsoft 365) including security policies, productivity enhancements, etc.
• Provide technical leadership and subject matter expert (SME) support for functional requests relating to SaaS system (Micrsoft 365) in establishing robust service administration protocols within the system.
• Enhance third-party integrations and tooling from within the SaaS system
• Work with the organization in identifying, documenting, and supporting our business use cases for our evolving core services to promote optimal useability of SaaS system.
• Oversees management and development of the provisioning process, using any tools provided to facilitate the process.
• Collaborate with other key SaaS stakeholders to provide collective oversight of the SaaS platforms.
• Provide Tier 3 support for critical system issues and escalations, working to resolve problems quickly and minimize downtime.
• Have a good understanding of Integrations of SaaS platforms and the ability to provide guidance and implement such configurations.
• Monitors roadmap for upgrades to SaaS system and establishes the mechanisms by which we share relevant changes with our people.
• Works with the Internal Controls teams in ensuring content management policies for SaaS services are compliant and updated as business needs evolve.
• Works closely with the Security team, prioritizing safety of the company's systems and content.
• Identifies potential points of integration between SaaS platforms services on the core device-top and works with technical colleagues to deliver key integrations.
• Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way.
• Coach and mentor other team members, providing training if required.
• Foster trust and builds relationships with the other Enterprise Technology teams.
• Attends regular vendor meetings for areas of expertise, stays informed of latest te