Business Operations Manager, Odessa Brown Children's Clinic

Odessa Brown Children’s Clinic (OBCC) has locations in Othello and the Central District. Services at the clinics include pediatric medical care, behavioral health, dental services, nutrition, sports medicine, physical therapy, occupational therapy and more. Since 1970, OBCC has worked to uphold the vision of community organizer Odessa Brown: to bring quality healthcare with dignity to children from birth to young adulthood in the Central District and south Seattle.

General:

• Ensures quality of patient care services and alignment with the hospital's goals, vision, and philosophy. In partnership with the physician chiefs, Children's Employed Provider (CEP) leadership and Service Line Director, develops and implements strategic initiatives and tactics to further enhance and grow the practice or regional clinic.
• Ensures patients receive the most effective, efficient, safest, and highest value service across the continuum of care. Benchmarks against like School-based health programs to ensure effective quality, access to services, and cost management.
• Identifies and implements means of improving clinic-based financial performance/ revenue cycle, including benchmarking, patient access, demand/capacity management, provider productivity, and strategy deployment. Manages assigned staff and partners with staff and operational leaders to maximize performance of assigned area(s).
• Provides consultation and business expertise to leadership.
• Responsible for evaluating and managing community, state, and regional contracts as applicable.
• This role also develops and maintains knowledge of critical information that could impact scientific, regulatory, and other practice changes.
• Manage a variety of complex grants and contracts within OBCC, in partnership with SCH support teams, including legal, compliance, and finance. 

Operational Leader for OBCC School-based Health Centers: 

• Hire, supervise, and oversee the function of the clinic coordinator team 
• Author and update the SBHC operations manual as needed 
• Serve as Operations dyad partner to SBHC Clinical Lead and other service lines’ clinical leadership in the SBHC program 
• Serve as primary point of contact for school and district leadership 
• Ensure that the School-based health program meets programmatic goals around visit volumes, patients served, financial stewardship and other relevant metrics associated with the King County Levy and internal program goals. 

Oversee Grant and Project Management function across all OBCC service lines:

• Hire, supervise and oversee all OBCC Project Coordinators and Project Managers 
• Develop standard grant and project management guidelines and ensure compliance across all teams, service lines, and individuals 
• Partner with Service Line managers, clinical leaders, and connected reporting structures   
• Help to create standard career laddering and equitable/reliable methods for advancement 

  

Required Education and Experience
Bachelor's degree in Business, Healthcare Administration, or a job-relevant field.
Minimum two (2) years' experience in healthcare business systems network.
Project Management: Experience in managing projects from start to finish demonstrates organizational and leadership skills. This could include overseeing a major project at work, leading a volunteer initiative, or organizing events or fundraisers.
Cross-Functional Collaboration: Demonstrating the ability to collaborate with different teams or departments to achieve common goals showcases strong communication and teamwork skills. This could involve coordinating efforts between departments on a project, leading interdepartmental meetings, or serving on cross-functional teams.

Required Credentials
N/A

Preferred
MHA, MBA, or equivalent.
Minimum two (2) years' experience in a management/supervisory role.
Experience in an academic healthcare setting or related field.
Experience in a customer service and/or hospitality field.

Compensation Range

$104,797.00 - $157,195.00 per year

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.

Benefits Information