Global Client Coordinator

Company Description

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us!

Job Description

Within Operation & Technology, the Studio Distribution and Content Acquisitions teams provides client services & media order management to several organizations across NBCUniversal including Television Distribution, Universal Pictures Group, Peacock, Sky Showtime and domestic/international networks. The Global Client Coordinator on the Content Acquisitions team contributes to operational excellence in facilitating inbound content deliveries. This includes ensuring deliverables are received in spec and on time. The Coordinator will partner with various internal teams including Media Operations, Advanced Media Products, and Engineering to ensure the accurate and reliable availability of content within the servicing library.
 
Responsibilities

• Coordinate content procurement of both library and new production material as it relates to outgoing fulfillment orders for NBCU distribution outlets.  
• Stewardship around the day-to-day receipt and readiness of NBCU studio/acquired content into the NBCU studio digital supply chain following the NBCU Technical Spec
• Audit orders, metadata, and production schedules to ensure proper and timely library management.
• Acting as point of escalation for the NBCU TechOps fulfillment teams regarding programming changes, content issues, content revisions and/or special requests.
• Communicate with external clients and internal teams on source content delays and issues.
• Manage tracking and reconciliation of deliveries from all inbound content providers
• Understand various internal workflows in order to escalate issues to the proper teams
• Comply with standard operating procedures and trainings to ensure success of our 24/7 support team.

This position is eligible for company sponsored benefits including: medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.  Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Colorado applicants only, wage range: $45,000 - $50,000 (not bonus eligible).

Qualifications

• BA/BS in a related field     
• 1+ years experience in media or broadcast/entertainment operations
• 1+ years experience in Media Asset Management (MAM systems)       
• 1+ years experience in client/account management or project management
• 1+ years experience working with video distribution in a TV Broadcast environment    
• 1+ years experience in enabling customer workflows and operations  
• Proficient with Microsoft Word, Excel, PowerPoint and process mapping tools (e.g. Visio)     

Additional Job Requirements:

Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #:      )

• Must be willing to work in Centennial, CO
• Must have unrestricted work authorization to work in the US

PREFERRED QUALIFICATIONS: 

• Experience in a role demonstrating strong technical, quantitative, or analytical skills     
• Detail-oriented, clear thinking and adept at multi-tasking     
• Ability to multi-task and balance numerous priorities in a deadline-oriented environment     
• Possess strong interpersonal skills for interacting with senior leaders and global clients     
• A respectful team player, who follows rules and policy, has good communication skills while maintaining a positive attitude      
• Effectively flexible in approach, and responds well to pressure      
• Ability to handle multiple tasks and be project oriented     
• Experience in multiplatform digital content distribution (e.g. Broadband, iTunes, Hulu, etc.)     
• Passion for new media distribution and keeping up to date with emerging platforms and the latest technology trends
• Proven track record of impeccable communication skills, both written and verbal with strong attention to detail      
• Experience interacting with clients, such as programming, post houses and producers

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national