Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

Required Qualifications:

• Bachelor’s degree in human services required; Master’s degree preferred.

• 5 years of experience in Child and Adolescent Crisis services with progressing experience.

• 1 year of leadership experience in child and adolescent behavioral health settings.

Other Preferred Qualifications:

• Ability to lead clinical and operational teams and manage high-risk care in a treatment setting.

• Strong knowledge of services definitions for BHUC, PRTF and FBC services.

• Exceptional documentation, reporting and communication skills with a focus on accuracy and timelines.

• Ability to work independently with minimal supervision.

• Must have proficient interpersonal and coping skills.

• Must respond appropriately to emergency situations and maintain stable work behaviors.

• Ability to change routine in a positive manner.

• Demonstrate knowledge of computer programs.

This Opportunity:

The Assistant Vice President of Clinical Operations, Crisis Services is primarily responsible for overseeing direct operations of the services within the Stephen M. Smith Behavioral Health Center. This to include resolving and overseeing internal clinical and operations of facility, solving internal issues as they emerge, improving performance, optimizing financial outcomes and budgetary expectations, and monitoring the work of the designated teams for excellent clinical outcomes and high standards of care alongside the VP of Clinical Operations, Crisis Services.

What You'll Do:

• Lead and optimize the operational performance of the behavioral health treatment programs

• Provide executive administrative supervision and oversight, as applicable. This shall include, but is not limited to, responsibility for hiring, discipline, termination, training, and performance appraisals while empowering staff and leaders for professional growth.

• Ensure programs are fully staffed with qualified, trained employees, and ensures effective 24-hour coverage for individuals served, as needed

• Foster a positive and professional work environment, promoting teamwork and clinical excellence. Provide or coordinate the provision of clinical supervision to assigned staff members and/or programs.

• Review financials, conduct financial analysis, and ensure assigned departments are operating within the agency approved budget. Identify ways to maximize revenue and reduce expenses, ensuring the financial stability of every program and service line. Develop plans to improve financial performance where not being met.

• Follow service definition guidelines for services being provided.

• Maintain trainings as required and requested

• Demonstrate knowledge of emergency procedures and assist in crisis situations

• Demonstrate knowledge of and comply with all company policies and procedures, as well as state and federal statutes and regulations related to specific program areas.

• Report and share information with VP of Clinical Operations, Crisis Services to ensure they are kept fully informed on the condition of the facility and the important factors influencing it.

• Complete all other rele