VP, Regional Retail Operations-Southern California

VP, Regional Retail Operations-Southern California

Purpose

The Vice President of Operations position is multi-faceted. The main purpose is to build strong teams within each market that operate at a high level surrounding the processes of the retail organization.  This includes building business value through sales and transaction growth, quality of people, quality of products and service levels and overall cost balancing. The position needs to be a generalist as there are also influences from Human Resources, Learning and Development, Real Estate & Construction, Design and Development and Category Management.

Essential Responsibilities

• Regional cafe, bakery, and channel operations
• Food Safety, Service Standards, Overall Cost Balancing
• Development and Succession Planning of Team Members
• Strategic Vision and Discussion around Future Initiatives
• P&L Management
• Project Management surrounding Key Initiatives

Required Knowledge, Skills and Competencies

• Is a Lifelong Learner: is curious and seeks to learn, thinks in possibilities & solutions
• Builds Trust: operates with courage, integrity, empathy and authenticity
• Unlocks Potential: is a People Multiplier; attracts, engages & develops our future leaders
• Leads our Inclusive Culture: models, coaches & creates the conditions to amplify our guiding values
• Defines Vision & Purpose: communicates vision and strategy & galvanizes people and teams around a common purpose; inspires action
• Acts Like an Owner: thinks, operates and makes decisions that create best impact on Panera and our People
• Delivers Results: drives exceptional results in the right way – executes with excellence
• Knowledge of overall Food and Labor measurements, overall Profit and Loss statements, and of Food and Safety Standards
• Ability to thrive in fast-growing environment where change is the norm; requires strong multi-tasking skills, and the flexibility to switch from one project to the next quickly
• Demonstrates effective communication and team building skills throughout the entire retail organization

Examples of Decisions Made

• Succession Planning and Talent Selection
• Talent Development and Performance Management
• Cafe Operations & Food Cost Management
• Real Estate & Cafe Site selection
• Capital Spending, Budgeting & Facilites
• Priroitization & Planning

Minimum Requirements

            Education Level: Four-year college education

            Job Related/Industry Experience: 10 years or more

            Panera (Internal) Experience: 10 years or more

Direct Reports

The Vice President of Operations is responsible for the following direct reports:

• Director, Retail Operations
• Regional Operations Sr. Manager

Work Environment

Day to day activities include extensive travel throughout the United States and Canada.  Physically this can include standing within cafes or sitting in meetings.  Travel 45 to 50 weeks per year.

Saint Louis Support Center