Patient Transport Specialist BHT RSS

Essential Duties:

·         Safely and punctually transport patients from various locations and to designated locations.

·         Maintain a daily log of mileage and gasoline usage, submitting gas receipts as required.

·         Maintains accurate information on patients being transported.

·         Regularly clean the interior of the vehicle to ensure a presentable and safe environment for patients.

·         Keep mileage records for scheduling routine vehicle maintenance.

·         Supervise and ensure the safety of patients at all times, treating them with respect and dignity.

·         Follow schedules to establish timely pickup and delivery of patients to meet discharge and treatment requirements.

·         Maintain scheduling records for active clients and ensure appointments align with the treatment plan

·         Provide crisis intervention services to patients when necessary, ensuring their safety until professional care is available

·         Conduct Q30s and 1:1 in accordance with hospital standards. Ask for assistance when other tasks take priority. Ensure there are no gaps in observations.

·         Participate in treatment engagement by helping identify patients' problems, needs, and strengths; suggesting modifications to the treatment plan based on observations of patients' behavior.

·         Co-facilitates didactic, educational, and community groups within the context of the treatment program encouraging and facilitating patients' participation in therapeutic activities.

·         Communicates information regarding patients' behavior to other members of treatment team.

·         Take direction from RN or LVN. Float to any unit as needed. Do not push back.

·         Maintain boundaries with patients and employees.

·         Observe patient for change in behavior. Work on de-escalation prior to a code. Notify RN to evaluate and assess changes in patient behavior.

·         Respond to all codes (If you are making rounds or on a 1:1 ensure someone has signed the Q30s before departing. If you are the only one available for observations, continue to make your observations).

·         Know the daily schedule and keep patients on track for all events.

·         Speak to patients respectfully, recognize that how you speak may escalate to a code.

·         Use appropriate phone etiquette for quality calls and address all customer questions and concerns.

·         Provides input during shift report.

·         Supervises patients to ensure their safety and their involvement in treatment and during transport.

·         Orient new patients to the program and milieu.

·         Carry out general nursing assistance as assigned and supervised by nurse in charge.

·         Maintains a safe and therapeutic physical environment for patients.

·         Carry out clerical/administrative assignment to support patient.

·         Participates in activities which enhance professional growth and development.

·         Conducts EOC rounds.

·         Upholds the Organization's ethics and customer service standards.

Other duties as assigned

Requirements

 Education and/or Licensure – High school diploma/GED required. Current valid driver’s license

Experience – prior experience in mental health and/or recovery support in an inpatient setting, preferred.

Additional Requirements – Must obtain and maintain approved CPR and CPI certification.

Knowledge Skills and Abilities

·         Can work independently while being a team player.

·         Possess the skills to network with all resources to provide the best customer service with clients or family members seeking help.

·         The ability to ensure a safe and clean working environment complying with OSHA, Plum Creek Recovery Ranch, and the BHT Scope of Practice.

·         Excellent customer service skills to handle continuous customer contact with the public, including citizens who may be ill or injured, upset, and/or distraught, requiring the utmost patience, tact, and discretion.   

·         Ability to exercise sound judgment and good problem-solving skills in pressure situations.   

·         Ability to communicate clearly and concisely with co-workers and the public.

·         Good vision to read documents and view information output from medical equipment.

·         Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel.

·         Understands the importance of maintaining confidentiality; able to maintain confidentiality