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Project Manager II - Education Shared Services

Cleveland Clinic
United Statesfull_timeVerifiedPosted 18 Aug 2025

About the role

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Project Manager II - Education Shared Services

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

EI Administration Education-Research Innov and Educ

                      

Job Code

T99117

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

As Project Manager II, you will initiate, plan, execute, control and close cross-functional projects related to Education’s operations strategy. Using project management methodologies and tools found in the Project Management Body of Knowledge (PMBOK), including Waterfall, Hybrid and KanBan, you will create project plans, develop schedules and milestones, communication with stakeholders and identify and mitigate risks associated with complex technology projects.

In collaboration with the Director of Education Operations and Information Solutions, you will provide guidance to the project team to ensure project scope and quality are met and to remove any barriers that arise throughout the project lifecycle.

Ideal candidates will have experience working on projects related to business operations, including management of construction and space projects, business process audits, event planning, goal development, etc.

This position offers the opportunity to work with every service line within the Education, providing numerous avenues to hone your skills and seek professional development.

This caregiver works days from 8:00 a.m. – 5:00 p.m. This position requires being fully on-site during the new hire perido and then moves into a hybrid schedule. will be three days on-site at Main Campus and two days remote each week.

A caregiver who excels in this role will:

  • Oversee operations and information solutions.

  • Assist with capital projects, event planning, system support services and business resiliency.

  • Create project documentation.

  • Manage all aspects of small projects or phases of larger projects. 

  • Coordinate the activities of a project team under the direction of Project Manager III or IV. 

  • Achieve operational objectives by contributing information and recommendations to strategic plans and reviews. 

  • Prepare and complete action plans.  

  • Implement production, productivity, quality, and customer-service standards. 

  • Assist in coaching the team, create timelines and resolve problems. 

  • Complete audits and identify trends. 

  • Determine system improvements and implement changes. 

  • Meet financial objectives by participating in developing forecasting requirements.

  • Participate in preparing an annual budget and scheduling expenditures. 

  • Analyze variances and initiate corrective actions. 

Minimum qualifications for the ideal future caregiver include:

  • Bachelor’s Degree in Business or a related field and three years of experience coordinating or managing various projects OR High School Diploma/GED and seven years of experience OR Associate’s Degree and five years of experience OR Master’s Degree and two years of experience 

  • Effective relationship building skills 

Preferred qualifications for the ideal future caregiver include:  

  • Project Management Certification (PMP) 

  • Experience working in project management such as with project documentation, planning, executing, monitoring/controlling and closing.

  • Has worked in project management systems

  • Served as a system owner in a previous role

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

  • Ability to perform work in a stationary position for exten

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Company

Cleveland Clinic

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