Administrative Assistant III-STAPA

Provides administrative support to our office suite.  Performs advanced administrative tasks, such as preparing correspondence, reports and memos, responding to and screening telephone calls. Requires working knowledge of institution policies, practices and procedures. Collects, compiles and analyzes complex information of a highly confidential nature. Performs special projects of a highly skilled nature. Exercises considerable discretion and independent judgment. 

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) required
• Three to five years related medical office experience
• Accurate typing and data entry skills
• Excellent organization skills
• Working knowledge of software used by department
• Proficiency in MSOffice (Word/Excel/PowerPoint/Outlook) is a must; working knowledge of internet research tools
• Knowledge of general customer service practices
• Ability to deal effectively and diplomatically with team members and public
• Ability to work in a team environment. Must be self-motivated and self-starter
• Attention to details
• Self-starter and ability to work independently in a dynamic and rapid changing environment

ESSENTIAL JOB FUNCTIONS

1. Edits, formats, and reviews a variety of documents and materials created by others. Proofreads for grammatical, typographical and basic content errors. Converts rough copy and drafts to final version quality reports, presentations, and documents. Includes incorporating edits from multiple reviewers, adding graphics and effects to presentations, and applying campus style guidelines.
2. May draft and sign routine correspondence and replies to inquiries which do not require technical program knowledge if directed by supervisor.
3. Develops, implements, and maintains paper and electronic filing systems which meet department needs and satisfy requirements for retention and information security. Enters, updates, and retrieves information as needed. Independently creates reports as needed.
4. Researches, analyzes, and summarizes information and source materials for reports independently and communicates findings orally and in writing.
5. Receives and reads incoming correspondence and information. Summarizes and prioritizes review of correspondence. Screens out items to be handled personally and forwards remainder with necessary background material.
6. Orders and maintains supplies and arranges for equipment maintenance. Reads and routes incoming mail, faxes and messages. Maintains filing system in organized manner.
7. Receives and screens telephone calls and visitors in a friendly courteous, professional manner. Avoids putting callers on hold unnecessarily and returns to holding calls quickly. Takes legible, accurate and complete information. Independently handles procedural and substantive matters and inquiries which do not require technical knowledge or refers callers to others as appropriate. Takes necessary measures to insure the intended received is notified promptly and provided the necessary information to address the callers’ needs. Documents calls and resolutions as appropriate and/or designated to process improvement purposes.

Total Rewards
The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits