Coordinator, Business Innovations & Client Operations
CourtAvenueAbout the role
Our goal is to help you bridge your education with the fast-paced, results-driven world of digital agency operations — building the strategic and executional skills that define strong agency leaders.
Responsibilities
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Support account management and project delivery across two brands, including status reporting, meeting preparation, client communications, and risk tracking.
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Own executional projects independently, serving as the account and operations lead from brief through delivery.
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Help manage paid media and media creative development workflows, including timelines, reviews, approvals, and adherence to client regulatory requirements.
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Prepare and submit deliverables for legal review, ensuring all formats comply with client and regulatory standards.
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Help maintain accuracy across internal systems (project management tools, budget trackers, and resource inputs) keeping all stakeholders aligned.
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Contribute to process improvement initiatives and operate effectively in a fast-paced, regulated environment.
Requirements
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1–3 years of agency experience in account management or operations, with a working understanding of core principles across both functions.
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Highly organized with strong attention to detail with a proven ability to manage multiple workstreams and competing deadlines concurrently.
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Excellent written and verbal communication skills, with the ability to synthesize information clearly for internal and client audiences.
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Proficient in Google Workspace; experience with project management platforms (ClickUp, Monday.com, Asana, or similar) preferred.
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Comfortable operating in fast-paced, ambiguous environments.
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Experience with regulated or compliance-sensitive brands, paid media trafficking, creative asset delivery, or integrated agency environments is a plus.
Additional Information
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Location: Chicago, Cincinnati
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In-office expectation: 3 days per week (Tue, Wed, Thu)
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