Field Technician

One Goal, One Passion - Growth is Everything at Window Nation
Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.
Integral to our post-sale process and our customers’ satisfaction, Window Nation’s Field Technician  provides accurate project measurements to the relevant stakeholders and ensures all orders meet installation specifications.

Core Role Responsibilities

• Perform pre-installation and post-installation inspections
• Anticipate roadblocks that could impact customer expectations; job costs and/or code performance, and recommend solutions
• Coordinate return visits; convey needed services, materials, and labor to relevant stakeholders
• Collaborate with relevant post-close stakeholders to ensure seamless execution of daily activities
• Fulfill service appointment specifications
• Maintain company assets in excellent working order
• Maintain a substantive knowledge of our products, install techniques, and construction

Basic Qualifications

• High School Diploma, GED, or equivalent
• 3+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
• Valid drivers license and ability to meet company insurance standards

Preferred Qualifications

• Proficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferred
• Capability to navigate various applications on an iPad
• Customer-centric mindset
• Superior time and project management skills
• Impeccable prioritization and organizational skills
• Innate sense of urgency

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.