Senior Food & Beverage Manager

Position Summary- ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Senior Food & Beverage Manager at the Tucson Convention Center.  Under the general supervision of the Director of F&B, the Senior Food & Beverage Manager is responsible for the following duties and responsibilities.

• Lead and manage the food and beverage teams, ensuring high levels of service and guest satisfaction.
• Ensure compliance with health and safety regulations regarding food handling and sanitation.
• Attend in-house event-related meetings, and relay immediate changes with other departments.
• Attention to detail and consistency in every aspect of service is a must.
• Maintain labor costs and budgetary goals. 
• Review payroll for accuracy and timely submission.
• Manage staff recruitment, training, and performance to build a skilled and motivated team
• Manage banquet operations, coordinating events from planning through execution to ensure seamless service.
• Maintain all Banquet equipment cleanliness and annual maintenance.
• Create schedules with the Food and Beverage Manager, keeping in mind what is communicated in departmental meetings.  Finalize with Director for minimum coverage and budgetary constraints.
• Food safety and quality checks in concession stands.
• Ensure employee side work is assigned, closing checklists are complete by employees and management staff.
• Works closely with Catering Manager and Client Contacts.
• Inspect food service facilities, conduct food safety audits and report any findings to director.  Create tickets in Altum for broken equipment or building items that need attention.
• Departmental Safety- attend or send delegates to all safety meetings, ensure paperwork gets turned in before the deadline.  Food Safety in Concessions, ensuring proper hot holding documentation. 
• Oversees the cleanliness of all FOH Operations.

Supervisory Responsibilities Manages FB Staff, Banquets, Concessions workers, assists Chefs in supervision of kitchen staff as needed.  Carries out supervisory responsibilities in accordance with SMG’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience  

• Bachelor’s Degree (BA) in Food & Beverage Management or related field a Plus

• Minimum 3 years’ experience in management level position in Food & Beverage or training or equivalent combination of education and experience

• Prior supervisory experience preferred

Skills and Abilities

• Excellent organizational and planning skills
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Work with limited supervision and can interact with all levels of staff including management.
• Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.

Computer Skills   

 To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

NOTE: The essential responsibilities of this position are described below the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM – Tucson Convention Center

260 S. Church Ave.

Tucson, AZ 85701

Applicants that need reasonable accomm