Catering Sales Manager - Graduate by Hilton Bloomington

Collegiate Hotel Group® is seeking a Catering Sales Manager to join Graduate by Hilton Bloomington and its brilliant team of hospitality enthusiasts.  

 

JOB DUTIES AND RESPONSIBILITIES  

• Responsible for learning the hotel brand and strategy  

• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer interaction   

• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions  

• Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events  

• Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel  

• Achieve all predetermined sales goals for revenue and sales activity  

• Provide prompt and accurate responses to all client requests for proposals and information  

• Organize banquet or catering services, reserve audio-visual equipment and plan any changes to the configuration of the event space 

• The main job function of the Catering Sales Manager is to ensure that all events run as planned 

• Sign contractual agreements and usually keep records of all communications in writing 

• Meet with the heads of other departments in the hotel to coordinate any planned events 

• Monitor events and address unexpected problems as they arise to make sure that the functions go as planned