Front Service Attendant (Bell Person) - MGM Grand Detroit

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Bell person (Hotel Front Service Attendant), you will be responsible for setting the stage for an excellent guest experience by assisting our guests with their hotel rooms along with their luggage and personal belongs.  By understanding our guest’s unique stories and needs, you will deliver WOW experiences that our guests will carry with them far and beyond their stay with us.

THE DAY-TO-DAY:

• Assist guests with collecting, transporting, delivering, and storing their luggage and personal items

• Warmly interact and assist our guests and hotel staff in a professional manner

• Maintain a positive attitude and outgoing personality, demeanor and professional appearance

• Provide a high level of guest service to all guests and co-workers which are aligned and guided by the Company's and Property’s core service standards and brand attributes in order to provide defining moments at every opportunity

• Assist with group deliveries, group baggage, and various amenities

• Orient guests to guest room and property

• Complete applicable documentation, tickets, and other bell related forms

• Make and receive phone calls requesting information, services and deliveries

THE STARTING PAY: $15.91

THE IDEAL CANDIDATE:

• Perception and awareness of individual needs and the ability to handle all situations calmly and professionally

• Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e.

• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

• Effective listening abilities with strong judgment skills

• Knowledge of accommodations room capacities and amenities

• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Health Benefits (For eligible employees)
• Health & Income Protection Benefits (For eligible employees)
• Maintain a work/life balance
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free parking on and off shift
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10260

Are you ready to JOIN THE SHOW? Apply today!