Assistant Retail Manager

Description

Our Company

There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.

TRMF was established in 1986—but our story begins before that. In 1962, nationally renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So, he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more.

It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation.

In the years since, we have grown from a staff of a handful of folks to more than 50 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We have awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we have earned a reputation as the #1 tourism and hospitality provider in North Dakota.

We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We are a family that values family.

We are the Theodore Roosevelt Medora Foundation.

Requirements

Summary/Objective

TRMF is looking for an experienced retail professional to add to our team as we continue to grow and expand. Candidates should expect a variable job as our retail stores are largely seasonal and duties and demands shift throughout the year. 

The candidate should have experience managing and coaching staff, be highly dependable, organized, and adaptable. Experience operating a retail store including opening and closing; using POS software to complete transactions, refunds, and exchanges; balancing tills, and doing deposits is required.  

The ideal candidate would have a demonstrated talent for merchandising and creating visually appealing displays that drive sale success. 

Experience buying wholesale at Market or through reps is preferred. 

 

Duties/Responsibilities

• Greets and interacts with customers 
• Consults with customers to understand their needs and preferences related to merchandise 
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer needs 
• Answers customer’s questions about merchandise 
• Assists customers with purchase decisions 
• Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders 
• Collects payment using the store point of sale system 
• Processes returns and exchanges 
• Deliver excellent customer service
• Become familiar with products to promote sales 
• Collaborate to develop departmental meetings and safety training 
• Monitor inventory of assigned merchandise to ensure that stock is available to provide timely and efficient service 
• Communicates with staff and departments regarding the status of merchandise shipments. Disseminate communications to the retail staff
• Work to ensure retail guest experience is clean, friendly, and safe 
• Promote Medora shows, events, and activities and provide accurate information
• Enforce procedures and policies with team and guests
• Transfer inventory between stores for sales success
• Unpack, inspect, count, and sort inventory 
• Data entry
• Pricing
• Organizing back stock in storage locations
• Merchandising 
• Scheduling 
• Approving Invoices 
• Meeting with vendors to submit orders 
• Tracks movement and delivery of anticipated merchandise inventory using websites, applications, or inventory systems. 
• Store Maintenance: 
• Safety and Security: Ensure the store is safe and secure, including locking up at the end of the day. 
• Cleanliness: Maintain the cleanliness and organization of the store. 
• Perform other related duties as assigned. 

 

Supervisory Responsibilities

• Hiring and Training: Assist in hiring seasonal employees and provide training to ensure they understand their roles and responsibilities. 
• Scheduling: Create and manage work schedules to