Senior Strategy Analyst

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we’ve grown into a leading provider of used and new car financing across the country.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles.

We are looking for a highly analytical, execution-oriented Business Strategy Analyst to work as an individual contributor on some of the most important growth and go-to-market questions facing our auto lending business. This role is designed for a seasoned strategist who prefers hands-on problem solving and critical thinking over team management, and who can independently take ambiguous business questions from definition through analysis to executive-ready, data-driven recommendations.

You will partner closely with leaders across Marketing, Sales, Product, Analytics (Underwriting/Pricing), and Finance, contributing rigorous analysis and structured thinking to shape go-to-market (GTM) strategy, growth initiatives, and strategic planning. While this is not a people-manager role, it has high visibility and impact, with regular interaction with Director- and VP-level stakeholders.

This is not a role focused on passively pulling data or waiting for predefined order tickets. Success in this role requires proactive problem framing, hypothesis-driven analysis, and independent judgment—using data as a tool to answer why and what should we do, not just what happened.

 

Outcomes and Activities:

• This position will work from home; occasional planned travel to our Southfield, Michigan office may be required.  However, this position is permitted to work at our Southfield, Michigan office if requested by the team member.
• Independently lead strategic analyses that inform business and go-to-market (GTM) strategy, including product launches, customer segmentation, channel strategy, and market expansion.
• Translate ambiguous business questions into structured problem statements, hypotheses, and analytical workplans—without relying on detailed instructions.
• Build and maintain financial, strategic, and scenario models to evaluate new opportunities, risks, and trade-offs.
• Analyze large, complex datasets to uncover insights related to customer behavior, portfolio performance, channel effectiveness, and growth opportunities.
• Partner with cross-functional teams to shape the direction of analysis, not just execute predefined requests.
• Develop clear, insight-rich recommendations that are grounded in data, commercial judgment, and business impact.
• Create consulting-style, executive-quality PowerPoint presentations that use data-driven storytelling to influence decisions and align stakeholders.
• Define success metrics and KPIs for strategic initiatives and support ongoing performance tracking.
• Contribute meaningfully to quarterly and annual strategic planning cycles.
• Act as a trusted thought partner to senior stakeholders, bringing a strong point of view supported by analysis.

Knowledge and Skills:

• Strong command of strategy and problem-solving frameworks, critical thinking, competitive analysis, and business case development.
• Advanced data analysis and modeling skills, with the ability to work independently end-to-end—from data exploration to insight synthesis.
• Experience with Business Intelligence (BI) tools, such as Power BI, to explore data, build views, and communicate insights.
• High fluency in data environments and tools such as SQL, Python, SAS/R, Snowflake, and Excel.
• Experience working with large datasets and de-averaging portfolio-level metrics to identify segment-level opportunities (e.g., by customer behavior, product usage, channel, or geography).
• Ability to design and interpret dashboards and data visualizations for senior audiences, while knowing when deeper analysis is required beyond dashboards.
• Excellent written and verbal communication skills, including executive storytelling and structured slide development.
• Comfortable operating in ambiguity with a bias for action, intellectual curiosity, and urgency.
• Strong business judgment and pra