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Client Patient Coordinator, Internal Medicine, GCVS
Ethos Veterinary HealthUnited Statesfull_timeVerifiedPosted 7 Jan 2026
💰 $40,000/yr($36,000/yr – $40,000/yr)
About the role
Client Patient Coordinator, Internal Medicine
Are you ready to play a pivotal role in the world of veterinary care? Do you thrive in fast-paced environments where no two days are the same? If you’re a highly organized, compassionate, and energetic individual with exceptional communication skills, we want you to join our internal medicine team at Gulf Coast Veterinary Specialists (GCVS) as a Client Patient Coordinator (CPC)!
Gulf Coast Veterinary Specialists (GCVS) is a leader in specialized care for companion animals, known for excellence and collaboration with the veterinary community. Our state-of-the-art facility and expert team provide top-tier care across a range of specialties, including emergency, cardiology, oncology, neurology, surgery, and more. Join us and make a difference in the lives of pets and their families every day.
Position Overview:
It is the responsibility of the Client Patient Coordinator (CPC} to maintain communication lines between the doctor and client, provide daily financial and medical updates on all in-hospital patients, and handle client phone calls and questions. A CPC must also manage the doctor's appointments, schedule the doctor' s procedures, and oversee patient treatments. The CPC must be friendly, professional, and courteous, and capable of handling many tasks at once with many interruptions. This position requires a very organized and dependable individual, who can manage difficult situations with a great deal of positive energy. Client communication skills are paramount. This person must be willing to go the extra mile for the clients and have a "Can Do" attitude.
Compensation:
Are you ready to play a pivotal role in the world of veterinary care? Do you thrive in fast-paced environments where no two days are the same? If you’re a highly organized, compassionate, and energetic individual with exceptional communication skills, we want you to join our internal medicine team at Gulf Coast Veterinary Specialists (GCVS) as a Client Patient Coordinator (CPC)!
Gulf Coast Veterinary Specialists (GCVS) is a leader in specialized care for companion animals, known for excellence and collaboration with the veterinary community. Our state-of-the-art facility and expert team provide top-tier care across a range of specialties, including emergency, cardiology, oncology, neurology, surgery, and more. Join us and make a difference in the lives of pets and their families every day.
Position Overview:
It is the responsibility of the Client Patient Coordinator (CPC} to maintain communication lines between the doctor and client, provide daily financial and medical updates on all in-hospital patients, and handle client phone calls and questions. A CPC must also manage the doctor's appointments, schedule the doctor' s procedures, and oversee patient treatments. The CPC must be friendly, professional, and courteous, and capable of handling many tasks at once with many interruptions. This position requires a very organized and dependable individual, who can manage difficult situations with a great deal of positive energy. Client communication skills are paramount. This person must be willing to go the extra mile for the clients and have a "Can Do" attitude.
Compensation:
- $18-$20/hr., depending on experience
- Full Time
- Tuesday - Friday
- 8am – 6pm
- Communication: Act as the bridge between doctors and clients, providing updates on medical and financial matters, answering questions, and addressing concerns with empathy and professionalism.
- Appointment Management: Organize and schedule appointments, procedures, and treatments while ensuring all records and materials are ready for consultations.
- Client Interaction: Welcome clients and their pets warmly, collect detailed patient histories, and assist during examinations and diagnostics.
- Patient Care Support: Help with patient restraint, transport, and minor procedures, ensuring comfort and safety for both pets and staff.
- Administrative Duties: Handle invoicing, documentation, filing, and record maintenance with accuracy and efficiency.
- Education and Advocacy: Educate clients on postoperative care, medication instructions, and at-home treatment plans while advocating for the best outcomes for their pets.
- Crisis Management: Tackle challenging situations with grace, positivity, and a “Can Do” attitude.
- Provide daily Health updates on in-hospital patients
- Discharge patients educating clients about medications and care at home
- Provide daily financial updates on hospitalized patients
- Provide Financial Estimates in person and over the phone
- Inform Client about Deposit and Payment Methods
- Invoice all patient services
- Put Client and Patient into the Exam Room
- Obtain Weight and Temperature on Patient
- Provide Doctor with all pertinent Medical History
- Generate and Explain Financial Estimate
- Admit P
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