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The Director of Innovation & Chief of Staff to the SVP, MSO & Medical Business Leader provides data-based strategic direction to identify and address business issues and opportunities and provides business intelligence and strategic planning support for business segments or the company at large.

Our Company

The Primary Care Organization (PCO), is looking for high potential candidates who are looking to accelerate their career development and contribute to driving disruption in the health care industry. The PCO provides primary care medical group practice with centers in Florida, Arizona, Georgia, Kansas, Louisiana, Missouri, Nevada, Missouri, North Carolina, South Carolina, Texas, Mississippi, Indiana, Kentucky, Tennessee, Louisiana, and more.  The PCO has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience.

At PCO we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.

We have over 350 clinics and 182 IPA affiliates nationwide and counting. We are also creating new capabilities to expand beyond primary care, which this role will be at the center of. Come join us!

The Role

The Director of Innovation & Chief of Staff will work hand-in-hand with the Leader of the MSO and New Businesses, as a direct report and key deputy, to orchestrate and execute the national MSO and new business strategy of the Primary Care Organization and the leadership team, including individual ownership of several major initiatives.

This role is a strategic ownership and execution management position focused on ensuring that organization is driving effectively towards its most important goals and that planning and execution are driven in a coordinated, high-impact fashion across national clinical leadership and key operational and shared service partners.  This role includes building out and running strategic planning for the MSO and Medical Business organization, partnering with the business leader to address major issues that arise in a high-growth environment to full resolution, as well as the opportunity to lead one or more crucial strategic initiatives that substantially impact strategic goals, patient care & outcomes, clinician engagement & development, and leadership effectiveness.  This role serves on the national leadership team for the MSO and Medical Business organization and acts as a liaison across functional areas within the Primary Care Organization and with external partners.

This role will provide the exposure & experience necessary to create a path towards clinical, operational, or other leadership roles within the Primary Care Organization and CenterWell enterprise.

Key Responsibilities

• Collaborate with the MSO and Medical Business Leader and national MSOs and Medical leadership team to ensure that goals and objective are being achieved and that priorities are being communicated effectively.

• Drive alignment around setting strategic initiatives, executing, and monitoring progress, and preparing strategy updates to relevant boards and stakeholders.

• Lead, manage and coordinate the execution of major strategic initiatives - these initiatives are strategic in nature, highly complex, and involve creation and oversight of multifaceted teams.

• Build out and evolve a strategic planning framework and process that keeps us aligned, prioritized and working efficiently toward advancing the organization, both short-term and long-term, as well as across national, regional, and functional needs.

• Thought partner to MSO and Medical Business Leader and clinical leadership to provoke our strategic thinking, sharpen our agenda and prioritization, enhance our execution, and help monitor progress.

• Connect regularly with the MSO and Medical Business Leader and leadership team to identify problems or barriers requiring action and convenes resources for resolution.  Serve as a first alert system keeping the MSO and Medical Business Leader aware of unanticipated problems or opportunities.

• Facilitate MSO and Medical Business Leader team leadership team meetings and reviews to ensure effective utilization of time, quality decision-making and focus on the most important topics. Partner