Head of Risk, Compliance & Security Go to Market – Global

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Head of Risk, Compliance & Security Go to Market – Global

We are looking for a Head of Financial Services Industry Risk and Compliance Go To Market. The ideal candidate is a Financial Services industry expert with knowledge of Financial Services pain points, business processes, system landscapes, and solutions crossing key industry segments such as banking, insurance, wealth and asset management. S/he will have deep expertise in FS Risk, Compliance, Control and Regulation. S/he has a point of view on how operational transformation can differentiate the employee, customer and regulatory experience in the Financial Services industry. S/he has experience building, launching and selling enterprise software solutions for the Financial Services industry. And s/he is passionate storyteller with the ability to communicate an innovative vision and roadmap for the Financial Services industry.  

The Head of Financial Services Industry Risk and Compliance Go To Market, will identify and localize the ServiceNow Financial Services solutions globally. S/he will closely align with our account teams in several strategic Financial Services clients to seed and develop strategic opportunities based on Financial Services industry solutions. And s/he will build trusted relationships with customer and partner executives, partner with sales leaders and account teams, and be a significant contributor to the revenue growth in our top Financial Services accounts.  

The Person 

The ideal candidate has demonstrated ability in the following key areas:  

1. Industry Experience: working in or selling into Financial Services organizations, specifically with a Risk, Control, Policy and Compliance background as a subject matter expert, business development, business consulting, project manager, product marketing, solution consulting, or similar capacity.  Familiarity with Financial Services front office and operational processes and the landscape and patterns of Financial Services industry core systems. 

1. Risk Market Expertise: demonstrated understanding of local market industry trends, buying patterns, partner ecosystem and competitive dynamics with ability to shape a localized industry strategy in key Financial Services markets. 

1. Strategic Planning: Ability to create and drive the Financial Services Go-To-Market strategic business plan with clear pathways to revenue targets across target account strategies, industry solutions, partnerships and marketing. History of being accountable to revenue and pipeline goals.  

1. Solution Sales Success: Passion for and track record of collaborating with global sales teams (Account Executives, Solution Consultants, Product Sales) as a trusted advisor to seed and develop strategic opportunities based on industry solutions.  Experience enabling Sales on the Financial Services industry message, solutions and resources available, developing high touch and at-scale sales programs, and partnering with global sales teams to seed and advance strategic solution-based opportunities.  

1. Cross-Functional Execution: Proven ability to generate results in a highly matrixed organization, collaborating with Sales, Pre-Sales, Marketing, Sales Enablement, and Alliances organizations around a common Financial Services industry strategy.  

1. Customer Engagement: Ability to present to large customer audiences and build credibility with CxOs. Proven track record of and passion for building relationships with sales teams as a trusted advisor on account strategy and strategic opportunities 

This leader is ultimately responsible for 4 specific areas of responsibility, including: 

1. Customer Focused Pipeline Development – operate as the industry expert for banking, introducing and educating executives and senior leaders to ServiceNow through leadership and participation with customers at industry events, executive business reviews, etc.  This activity should directly lead to new pipeline creation. 

1. Sales Oriented Pipeline Progression - Partnering with account executives and their teams to progress pipeline by infusing industry expertise (solution, messaging, etc.) into