Lift Operations Dispatcher - Winter 25.26 Seasonal - Full Time

Seasonal (Seasonal)

Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

This position requires a person who enjoys performing a variety of tasks in a fast-paced atmosphere. They must be a quick learner and have the confidence and ability to deal with people in an effective and professional manner. One of the main responsibilities of the Dispatcher will be to manage phone-to-radio communications between the lift crews, lift supervisors and lift maintenance.

A PDF or word document of your resume required with online application.

ESSENTIAL DUTIES

• Assist guests and co-workers in a positive, helpful, and courteous manner

• Manage the Lift Dispatch program and documentation, including monitoring radios, phones, and ignition

• Update web information related to grooming and open lifts / trails. Work with snow reporting team to compile, record, and send snow and grooming reports

• Assist with managing our guest research program and responding to comments pertaining to lift operations

• Assist with recording and updating operational documentation including, operational matrix, lift phone directory / lift, locker room book

• Assist with hiring and onboarding for the lift operations department

• Assist with employee timekeeping correcting and recording missed punches

• Assist with department / employee communication, through email, Field Guider, bulletin boards, and digital displays

• Manage Lift Operations / employee record keeping, scan and shred documents, protect confidential / sensitive information

• Aware if Resort activities and events

• Complete administrative tasks including compiling notes from meetings, conveying messages, issuing day passes for vendors, contact vendors for office machine repairs, make office signs and banners, office supply management and inventory

• Assist with coverage at the lifts and ticket checking support as needed

• Compliance with all company policies and procedures as well as any regulatory requirements

• Other duties as