Director of Nursing, RN - Critical Care Nursing Operations - Mount Sinai Hospital - Full-time - Day Shift

The Director of Nursing is responsible for the overall strategic planning for all clinical programs to ensure implementation of the mission, philosophy, patient care standards, and nursing informatics to support quality nursing practice. The Director is accountable for the budget planning and resources to enhance the quality of patient care, personnel, and resource management, and in collaboration with senior nursing leadership, the annual goals, objectives, and fiscal targets. Oversees 5 critical care units (Medical, Neuro, Surgical, Transplant, Stroke Unit) and Vascular and Rapid Response teams with approximately 250 + FTEs.

• Leads nursing practice using the tenets of the Professional Practice Model of Relationship-Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience for nursing operations.
• Oversee the administrative and operational duties of Critical Care Services and the Vascular and Rapid Response teams.
• Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors.
• Ensures the integration of PHR into clinical activities to enhance Relationship-Centered Care.
• Confirms that staff members round hourly on all patients by reviewing rounding validation data and observation of unit rounding.
• Validates Associate Director/Clinical Nurse Manager competency in PHR and provides consistent meaningful feedback with more focused feedback as needed.
• Synthesizes quantitative and qualitative feedback regarding the patient experience and staff engagement to Associate Directors, Clinical Nurse Managers, staff, and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan.
• Follows up on all patient concerns in a timely manner, provides service recovery as needed, and escalates patient concerns as appropriate.
• Demonstrates caring, respect, compassion, empathy, and active listening through dialogue, body language, and actions.

• Bachelor of Science in nursing.
• Master's degree in nursing or health-related specialty required;
• 7+ years minimum demonstrated clinical and administrative expertise in the area of nursing practice assigned.
• Licensed as a registered nurse with current registration in New York State.
• Professional Board Certification in leadership and/or clinical specialty is strongly preferred.

Non-Bargaining Unit, 700 - Nursing Operations Management - MSH, Mount Sinai Hospital

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

 Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging