Senior Manager, Finance & Analytics

Company Description

SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia.

Job Description

Responsibilities:

• Provide actionable insights to senior leadership by analyzing key metrics, identifying and monitoring trends and opportunities
• Collaborate closely with accounting, business development, legal, and operations teams to translate data insights into actionable events and ensure cohesive execution across channels
• Build, maintain, and optimize dashboards and reports to track KPIs, providing actionable insights for cross-functional and leadership teams
• Manage data pipelines and collaborate with product and data engineering teams to ensure accurate data collection, cleaning, and integration across platforms
• Mentor and manage a team of data analysts, fostering a culture of curiosity, innovation, and continuous improvement
• Analyze large structured and un-structured datasets, develop deep-dive analysis to generate insights
• Drive efforts in forecasting support based on business trends, historical data, and key performance indicators (KPIs) to support long-term strategic planning efforts across various channels
• Identify and drive opportunities for automation, and streamline planning processes & workflows where possible
• Document standard procedures, ensuring clarity and consistency

Qualifications

• BS or above degrees in a quantitative field - Computer Science, Operational Research, Statistics, Economics, or related fields
• 7+ years of relevant industry or relevant academic experience in Data Science / Analytics working with data; 2+ years experience in managing a team
• Excellent problem-solving skills with the ability to translate complex data into actionable insights
• Strong leadership and team management experience
• Ability to communicate effectively with both technical and non-technical stakeholders
• Highly organized with strong project management skills and the ability to work in a fast-paced environment
• Expertise in developing metrics, performance measurement, data modeling, and reporting
• Demonstrated ability to work with peers in engineering and product management across teams to set technical and data management direction
• Team player who understands the collaborative nature of this work with the ability to influence at C-suite level in a cross-functional environment
• Experience in applied statistics and statistical modeling in at least one statistical software package, (eg. R, Python)
• Proficiency in SQL and visualization tools (e.g., Power BI, Tableau)

Additional Information

At SquareTrade you'll have access to: 

• Medical, dental and vision coverage with network optionality to support our dispersed workforce
• HSAs and FSAs
• Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources
• $75 monthly allowance to support self-care and well-being
• Up to 4% company match into 401(k)
• Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves
• Paid Time Off 
• Work flexibility
• Talent shares
• Tuition reimbursement
• Learning opportunities
• Hybrid work arrangements
• $80 monthly internet connectivity stipend
• Various corporate perks and discounts

The Team:  http://www.squaretrade.com/leadership   

(California Only) Pursuant to applicable law, SquareTrade estimates the possible base compensation for this role, if hired in California, to be within the following range: $160K-$190K

SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status.  

Thank you for your interest in a career at SquareTrade. Throughout your job search, please be mindful of recruitment fraud.