Parts Manager - Harley Davidson

Job Title: Parts Manager
Department: Parts & Accessories
Reports To: General Manager
Location: National City Harley-Davidson

Ride With Us
At National City Harley-Davidson, we don’t just sell parts — we keep riders on the road and connected to the lifestyle they love. We’re looking for a Parts Manager who can lead our Parts & Accessories Department, drive profitability, and deliver an exceptional customer experience.

Summary
The Parts Manager is responsible for maximizing the profitability of the Parts & Accessories Department while ensuring efficiency, accuracy, and customer satisfaction. This role requires strong leadership, inventory management skills, and the ability to connect the Parts Department’s performance to the success of the dealership.

Responsibilities

• Manage day-to-day operations of the Parts & Accessories Department

• Ensure department achieves budgeted gross profit and net profit goals

• Maintain proper inventory levels, tracking, and controls

• Partner with the Service Department to ensure smooth and timely parts flow for work orders

• Ensure all parts are properly received, tagged, displayed, and stored

• Oversee special orders and backorders, keeping customers and service staff updated

• Develop promotional campaigns to drive parts sales in conjunction with Sales and Service

• Provide professional, prompt, and courteous service to customers in person, online, and over the phone

• Recruit, hire, train, and coach department staff; manage scheduling and performance reviews

• Ensure compliance with dealership policies, safety standards, and Harley-Davidson brand guidelines

• Prepare regular reports and forecasts for the General Manager

• Maintain a clean, organized, and professional retail environment

Qualifications

• 5+ years of progressive experience in a dealership parts department (motorcycle or automotive)

• Strong leadership and inventory management skills

• Knowledge of Harley-Davidson parts and accessories preferred or ability to quickly learn

• Experience with point-of-sale and inventory management systems

• Proficiency with Microsoft Office Suite; dealership management software experience preferred

• High school diploma or equivalent required

• Valid driver’s license and motorcycle endorsement preferred

• Passion for motorcycles and the Harley-Davidson lifestyle

Physical Demands and Work Environment

• Frequent standing, walking, and lifting up to 50 lbs

• Regular handling of motorcycle parts, boxes, and equipment

• Work near moving mechanical parts, noise, and chemicals

Compensation

• $70,000 base salary

• Performance bonus opportunities with earning potential up to $96,000+

Benefits

• Medical, dental, and vision insurance options

• Paid time off and holidays

• Employee discounts on motorcycles, parts, apparel, and service

• Ongoing training and professional development opportunities

• A career path in a growing Harley-Davidson dealer group

• The chance to be part of an iconic brand and riding culture

Apply Now
Submit your application today — let’s roll.