Senior Program Manager - EV and Charging Infrastructure Programs

Due to expanding client project scopes, Resource Innovations is seeking a Senior Program Manager to join our growing team in Chicago, Illinois. As a Senior Program Manager with Resource Innovations, you will work in a dynamic environment leading and managing a team of outreach and operations staff on large scale residential, commercial, and public EV and charging infrastructure programs. The Senior Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with clients, industry stakeholders, and program contacts.

As a Senior Program Manager with Resource Innovations, you will lead large projects in a rapidly changing environment and pivot quickly between design challenges, implementation, and market conditions. This position requires excellent planning, budgeting, and people-management skills. The Senior Program Manager will effectively redirect the team or project approach in response to new knowledge or unexpected events and circumstances. Experience working in partnership with community-based organizations, low-income communities and/or government entities is desired.

Resource Innovations (RI) is an energy transformation firm. Women-led, purpose built and focused on impact, we’re constantly expanding our portfolio of solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. Building on our expertise in energy efficiency, we’re driving the material change needed to renew the promise of energy.

Duties and Responsibilities

• Manages and develops program design including the development of work plans to meet goals, aligning staff assignments, managing programs to goal, and providing accurate forecasting both internally and to clients.
• Delivers successful large-budget electric vehicle and charging infrastructure programs to utility client(s) per contract terms and program budgets.
• Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time.
• Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics.
• Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
• Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders.
• Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.
• Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
• Other responsibilities as assigned.

Requirements

• A minimum of a Bachelor’s degree in business, energy, engineering or related field of study required; a Masters degree in a related field preferred
• A minimum of 8+ years’ of energy efficiency related experience with a significant amount of experience in transportation electrification, EV charging, or a related field required
• 3+ years of direct supervisory experience
• Proven success in developing and implementing project scopes, budgets and plans
• Previous Contract development and negotiation experience
• Proficient skills with Microsoft Office Suite, CRM tools

KEY SKILLS

• Excellent project and program management skills
• Ability and experience in short and long-range planning and strategy
• Proficient in establishing job and work process flows
• Detail oriented with the ability to multi-task while consistently meeting deadlines with accuracy and within budget
• Excellent verbal and written communication skills
• Excellent listening and interpersonal skills
• Positive, action-oriented attitude showing initiative and creativity
• Customer service focus
• Ability to collaborate well at all levels within an organization, and a team-player

Benefits

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is an energy transformation firm. Women-led, purpose built and focused on impact, we’re constantly expanding our portfolio of solutions