Sales and Customer Relationship Manager

What we offer

Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.

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https://careers.evonik.com/en/about/meet-the-team/

Manage customer accounts in the Midwest Region of US (OH, KY, TN, AR, MO, IL IN, MI, WI, MN, IA, OK KS, NE, SD, & ND) for hydrogen peroxide. Works on meeting sales targets, price and offer management. Also, contract negotiations and supporting customer in product or supply concerns.

Purpose is to support meeting our profit targets as well as Net Working Capital Targets. In addition, the role is tasked with identifying and pursuing continuous improvement opportunities.

RESPONSIBILITIES

• Develop and execute a customer contact plan for market trends, intelligence gathering, and price proposals/negotiations.
• Serve as the primary contact for customer queries and complaints, escalating when necessary.
• Set objectives for sales meetings, present materials, and assess customer interest.
• Conduct 5-10 in-person visits monthly; develop annual contracts and sales plans with management alignment.
• Identify opportunities to improve customer contracts and drive business growth.
• Prospect new customers via referrals, events, and the core database.
• Follow up on leads, gather market intelligence, and share insights with the team.
• Log interactions and schedule follow-ups in CRM for accurate customer data and retention.

REQUIREMENTS

• Bachelor’s degree (or equivalent experience).
• 1-2 years of proven experience in sales, with a strong track record of managing teams and driving sales targets.
• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• Ability to work independently and guide others effectively.
• Proficiency in sales reporting and CRM systems.

The Evonik Group adopts an Equal Employment Opportunity (EEO) approach.  Candidates are assessed based on their educational qualifications, experience, job competencies and potential and shall not be discriminated against on the basis of race, ethnicity, age, gender, religion, nationality, disability or sexual orientation or other classifications protected by local, state, or provincial regulations. 

Your Application
 

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com. 

Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.

Your Talent Acquisition Manager:

Joseph Arko [C], Lyne El Kache [C]

Company is

Evonik Corporation