Security Officer

Security Officer – Dedicated Site

Location: San Jose, CA
Schedule: Full-Time Overnight Shifts
Pay Rate: $20 – $21.50 per hour
Requirements: Current BSIS Guard Card
Benefits: Tuition Assistance for Employees and Immediate Family Members

Immediate Opening

Signal Security has an immediate opening for a Dedicated Security Officer at a beautiful apartment community in Silicon Valley.

If you're dependable, professional, and looking for a company that invests in your growth, this is an opportunity to build a long-term career with one of the fastest-growing security organizations in the industry.

 

Training & Support

We believe great officers are built through training, mentorship, and support.

You'll receive:

• On-site field training
• Officer Advancement Program
• Open-door management policy
• Ongoing mentoring and leadership support
• Bonus programs and pay incentives
• Bi-weekly pay with direct deposit through ADP
• Paid Sick Leave
• Awards and recognition programs
• Free uniforms and equipment
• Respectful and supportive management team

 

Position Summary

As a Dedicated Security Officer, you will provide a visible security presence while helping create a safe, welcoming environment for residents, guests, vendors, and property staff.

This position focuses on observation, reporting, customer service, and proactive foot patrols. Officers are expected to maintain a professional presence, identify potential concerns before they become problems, and provide peace of mind through exceptional service.

Important: We do not use physical force against anyone. Our officers rely on communication, professionalism, de-escalation, and customer service skills to gain compliance whenever possible.

 

Primary Responsibilities

• Conduct interior and exterior foot patrols throughout the property
• Observe and report suspicious activity, safety concerns, and policy violations
• Monitor courtyards, parking areas, common areas, pools, offices, and other high-value areas
• Respond to resident concerns, disturbances, emergencies, and requests for assistance
• Monitor access points and report unauthorized entry attempts
• Complete detailed and accurate reports using company mobile technology
• Maintain a professional and visible presence throughout the property
• Communicate effectively with residents, guests, management, and emergency responders
• Protect client property through proactive observation and reporting
• Assist with emergency response procedures as necessary
• Immediately report incidents, hazards, maintenance concerns, and property damage
• Safeguard company equipment including radios, keys, access cards, and electronic devices
• Follow all site-specific post orders and client instructions

 

What Success Looks Like

Successful officers consistently:

• Arrive on time and prepared for every shift
• Maintain professional appearance standards
• Demonstrate excellent judgment and situational awareness
• Communicate clearly and professionally
• De-escalate situations calmly and respectfully
• Produce accurate and timely reports
• Deliver exceptional customer service
• Follow instructions and site procedures consistently

 

Qualifications

Required

• Current California BSIS Guard Card
• At least 18 years of age
• High School Diploma or GED
• Reliable transportation
• Ability to pass background screening and drug testing
• Strong verbal and written communication skills
• Ability to work independently with minimal supervision
• Ability to stand and walk for extended periods
• Ability to lift and move up to 20 pounds
• Ability to complete required training modules within the first month of employment

Preferred

• Previous security experience
• Residential community, hospitality, customer service, or public-facing experience
• Experience writing incident reports and daily activity reports
• Strong de-escalation and conflict resolution skills

 

The Signal Difference

Officer Advancement Program

Signal Security promotes from within whenever possible. Our Officer Advancement Program provides a clear path toward leadership opportunities, promotions, and increased