Healthcare Assistant for Clinical Services

Description

Envision Unlimited is a full spectrum of care organization serving people with disabilities from infants to 80+ years old regardless of race, gender, religion, or ability to pay. Founded in Chicago in 1948, Envision Unlimited has a legacy of evolving care delivered with empathy, every time and everywhere.  Innovative services offered across Chicagoland and Central Illinois include community living options, novel day programs, behavioral health services, employment programs, respite for families, and foster care for children with disabilities.

 Job Summary

The Healthcare Assistant for Clinical Services in the Division of Community Living Services is responsible for scheduling healthcare appointments for individuals with Intellectual Disability, some of whom may have a secondary diagnosis of mental illness. This position involves coordinating medical appointments, maintaining communication with the treatment team, and ensuring the accuracy of medication records.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Essential Responsibilities, include but are not limited to:

• Schedule and Coordinate Medical Appointments: Schedule and coordinate members' medical appointments, including routine annual check-ups and appointments based on medical needs.
• Maintain Communication: Keep the treatment team informed of any changes in medical status, including emergency room visits, hospitalizations, routine appointments, and specialty appointments. Document these updates as necessary.
• Specialty Providers: Schedule and coordinate appointments with specialty providers for essential screenings and treatments.
• Quality Assurance: Assist with monthly Quality Assurance by reviewing bubble pack returns and ensuring medication records are accurate.
• Medication Error Reports: Assist in generating Medication Error reports for identified errors and forward them to the CILA nurse for review and signature.
• Medication Check-In: Daily check-in of medications from the contract pharmacy.
• Medication Refills: Order medication refills as requested by members.
• Face Sheet Updates: Review and ensure members' face sheets are current, forwarding necessary updates to the QIDP.

OTHER EXPECTATIONS 

Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person’s legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression.

Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified.

Other Responsibilities:

• Meeting Attendance: Attend meetings as requested.
• Committee Participation: Participate in agency committees as requested.

Qualifications:

• LPN preferred, Medical Assistant, Associate Degree, or three years of experience in the healthcare field.
• Excellent written and verbal communication skills. Strong decision-making and problem-solving  abilities.
• Excellent computer and  organizational skills.
• Ability to work independently.
• Valid driver's license and approval through the Agency's insurance carrier to drive Agency's vehicles.
• Must pass a Criminal Background Check and have a negative Healthcare Workers Registry report if applicable.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing; hearing and listening; clear speech; dexterity and use of hands and fingers.

WORK ENVIRONMENT

The work environment described here is representative of that an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually low to moderate. The work environment may include any or all of the following: working alone; working with others, verbal contact with others, and face-t