Lead Barista

JOB SUMMARY: Provides exceptional customer service and maintains a clean store environment at the Starbucks outlet in WFBMC. Handles cash transactions and ensures compliance with health department regulations.

EDUCATION/EXPERIENCE: High School diploma or GED equivalent with four years' experience in food service.

LICENSURE, CERTIFICATION, and/or REGISTRATION: Serv Safe certification required. Advanced Store Training certification required within 90 days.

ESSENTIAL FUNCTIONS:

1. Focuses on customer satisfaction and maintains sanitation standards.
2. Monitors product quality and ensures adherence to guidelines.
3. Prepares food, minimizes waste, and controls costs.
4. Opens and closes the store, follows safety regulations, and completes documentation.
5. Plans workday efficiently and adjusts food quantities as needed.
6. Assumes Assistant Manager role when necessary and maintains a clean and orderly work area.
7. Assists Department Manager with leadership responsibilities and budget management.
8. Completes required training and adheres to hospital and departmental policies.
9. Supports diversity and works well in a team environment.
10. Participates in performance improvement initiatives.

SKILLS/QUALIFICATIONS:

• Participates in performance improvement initiatives.
• Works accurately and efficiently.
• Ability to operate cooking equipment and follow recipes.
• Ability to achieve high customer service standards.
• Effective communication skills.
• Ability to train junior employees.

WORK ENVIRONMENT:

• Availability to work weekends and holidays.
• Exposure to various areas of Food and Nutrition Services, including kitchens and retail areas.
• Exposure to wet floors and sharp equipment.

PHYSICAL REQUIREMENTS:

• Standing, walking, bending, reaching, finger and hand dexterity, talking, hearing, seeing.
• Lifting, carrying, pushing, and/or pulling up to 100 lbs.

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.