Senior Product Designer, Commerce Cloud

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Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

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Salesforce’s Product UX org is hiring for a Senior Product Designer. Our teams craft Salesforce’s enterprise and consumer products, create new design patterns and guidelines, and partner with cross-disciplinary teams to bring human-centered experiences to life. These roles are an opportunity to solve meaningful problems at scale, design for inclusivity and accessibility, and make life better for our users and customers.
You’ll build our product and feature vision by leveraging your skills in visualization, influence, and empathy. You’ll collaborate closely with product and technology partners as a key stakeholder in our release roadmap. You’ll immerse yourself in the end-to-end experience of your work, creating a variety of design artifacts to communicate ideas and direction. Ultimately, you’ll make products people love to use – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, and a developer’s app more feature-rich.If you want to use your UX skills to inspire teams, create amazing experiences, and transform the way business gets done, we would love for you to join us!
Cloud we are hiring for:
Salesforce is a values-driven company. We’re building at scale, helping millions of customers around the world meet demands and achieve their goals in new and innovative ways.Salesforce Commerce Cloud is the leading unified commerce platform empowering thousands of businesses globally across diverse industries. Recognized as a leader in the Gartner Digital Commerce Magic Quadrant for nine consecutive years, we help businesses harness AI-driven solutions to optimize commerce channels, manage orders and payments, and seamlessly connect B2C and B2B ecosystems—all on a unified platform.Salesforce Commerce Cloud is looking for a senior UX designer who’s excited to bring unique contributions to our B2B, B2C and order management products.As a member of our curious, highly collaborative, and motivated User Experience team, you will collaborate with cross-disciplinary teams to bring your ideas to life. You’ll be involved at all levels of the product development process – everything from gathering customer and user insights, future-visioning, and prototyping through implementation and testing. You’ll have an opportunity to make an impact while solving meaningful problems and creating new design patterns and paradigms. The ideal candidate will have deep expertise working with key commerce personas and jobs to be done.Join us in crafting exceptional design solutions and transforming the future of commerce.
Experience/Skills Required

• 4+ years of experience designing and delivering software products from start to finish as part of a cross-functional team.
• Ability to deliver solutions on time independently and with on-site and distributed teams
• Deep understanding of user-centered design methods and best practices, and experience using analytics and research to drive decisions and develop product iterations.
• Ability to explore ideas, persuade, and build consensus on fast-moving projects with varying degrees of ambiguity and deadlines.
• Capability to deliver original, high-quality design work that is conceptually strong, meets business needs, and is at the right level of fidelity for each phase of a project.
• Strong communication and active listening skills, with an ability to build and develop close, trusting relationships with a wide variety of stakeholders across product and engineering.
• Familiar with managing large design initiatives, including managing competing priorities.
• Demonstrated desire to continually improve on processes.
• Can design and think in design systems, not just single-purpose apps.
• Can consider how a design impacts ethics and equality, and have the conviction to speak up if veering off course.
• Expert knowledge of current design tools, such as Figma, along with an ability to learn new tools.
• BA/BS or MA/MS in a design-related field, or