Director, Transformation Adoption – Finance Transformation Office

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About the Team

The Finance Transformation Adoption team is a catalyst for change within Workday’s Finance Transformation Office. Anchored in the belief that transformation is only as successful as its adoption, this team ensures that Finance not only implements new systems and processes but truly realizes business outcomes through behavior change, technology enablement, and measurable impact. By combining the disciplines of change management, communications, training, and AI-driven adoption analytics, the team accelerates value realization and drives confidence in Finance’s modernization journey.

About the Role

Join Workday’s Finance Transformation Office and lead the charge in helping Finance not just change — but truly transform. As the Director of Transformation Adoption, you’ll build and scale the change management and adoption capability that ensures new processes, systems, and AI-driven tools deliver real business outcomes. You’ll shape how Finance embraces technology, drives new ways of working, and measures adoption success across global programs. This is a high-visibility role for a strategic, outcome-focused leader who thrives at the intersection of people, process, and technology — and is passionate about turning transformation into lasting impact.

We are seeking a Director of Transformation Adoption to build and lead the Finance Transformation Adoption function within the Finance Transformation Office. This leader will define the strategy, frameworks, and execution model for how Finance drives change, engages stakeholders, and achieves lasting adoption across programs enabled by technology, automation, and AI.

This role will oversee a portfolio of change management initiatives, design and execute adoption strategies for key transformation programs, and measure outcomes that demonstrate realized value. The Director will partner closely with Finance, Technology, People, and Program Management leaders to ensure transformation initiatives land effectively—driving measurable progress in user adoption, process efficiency, and business outcomes.

Key Responsibilities:

Transformation Adoption Leadership

• Build and scale the Finance Transformation Adoption function, establishing core frameworks for stakeholder engagement, communications, and adoption measurement.

• Lead the design and execution of change management strategies for high-impact transformation programs (e.g., system modernization, AI-enabled processes, global process ownership, new operating models).

• Define and operationalize adoption KPIs, success metrics, and dashboards that tie change execution to business outcomes and value realization.

Change Management Execution

• Partner with program leaders and process owners to embed change management and adoption plans early in initiative lifecycles.

• Oversee readiness assessments, stakeholder mapping, training, and communication strategies to ensure smooth transitions.

• Leverage Workday’s own technology and AI tools to track adoption, predict risk, and personalize engagement interventions.

Technology & AI-Enabled Adoption

• Integrate digital adoption platforms (DAPs), automation, and analytics to enhance end-user engagement and accelerate proficiency.

• Champion the use of Workday’s AI and ML capabilities to create more intelligent, adaptive change strategies.

• Drive the convergence of human-centered change management with data-driven insight—ensuring measurable adoption and sustained behavior change.

Stakehold