Warehouse Management Application Specialist - Remote USA

Due to the frequent travel involved in this role, throughout North America, a valid Canadian or American passport is required.

Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, as of May 1, 2022, we became a remote-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our remote-first work environment, together with our conveniently located offices and collaborative workspaces, provide our team with the freedom and flexibility to work in the way that makes our employees most productive.

About us

Tecsys is a team of 700 dynamic individuals who care about a job well done. We empower good companies to be great. From our first days more than 35 years ago, we have worked with pragmatic organizations who needed supply chain tools to realize their growth aspirations. We believe that growing organizations that have been good stewards should have every opportunity to reach their goals. All that's missing is you.

About the Role

We’re looking for a talented individual with Warehouse Management Supply Chain software and operational experience to drive the implementation of world-class supply chain management solutions.

Are you a driven, professional, and creative individual with a passion for software implementation who wants great career development opportunities with an industry-leading company? If so, do we have the opportunity for you!

In this position, you will be responsible for:

As a WMS Software Implementation Guru, aka Application Specialist in our Professional Services department, you’ll work in close collaboration with the project team to identify customer needs, define business processes, establish performance metrics and drive configuration of the Tecsys solution to exceed expectations. You’ll build an on-site rapport with customers to seamlessly guide them in their integration of the Tecsys software. Thanks to your consulting acumen, people skills, application knowledge, and supply chain expertise you will be a key contributor to a successful implementation process.

Requirements:

• Demonstrated experience in:
  • Warehousing, inventory, distribution management and/or ERP supply chain software implementations and configuration
  • Operations and processes, working in a warehousing or distribution supply chain operation
  • Business process requirement definition, software configuration, data loading, testing, and training
  • Develop deployment guidelines and technical training materials to ensure the customer’s support team is proficient in managing all software applications
  • Optimize the customer user’s experience including reducing the time to solve problems and streamlining the processes
• You also have operational experience and knowledge in one or more of the following areas:
  • Warehouse Management
  • Inventory & Order Management
• Bachelor's degree in Commerce (Accountancy) or Supply Chain, Information Technology, Computer Science, Engineering with an accounting certificate or equivalent
• Due to the frequent travel involved in this role, a valid Canadian or American passport is required

What would give you an edge:

• 3PL experience
• Strong problem-solving and troubleshooting aptitude and the ability to work independently
• Technical aptitude including knowledge of Java, SQL, Oracle, databases, Unix/Linux, scripting, infrastructure, and networks an asset
• Excellent writing and presentation skills
• Knowledge of slotting, racking, and warehouse layout design concepts and optimization
• Experience with transportation and delivery management systems and processes
• Bi Analytics aptitude and knowledge of creating reports and dashboards an asset
• Flexibility and self-learning ability
• BS degree in Computer Science, Industrial Engineering, Information Systems or a related field
• Minimum of five (5) years experience in a healthcare supply chain setting

At Tecsys, we value creativity, innovation, and teamwork. Our employees enjoy a supportive work environment, competitive compensation packages, and opportunities for career growth and advancement.

Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.