Customer Service Associate - Part Time

Description

Work at HOP Shops, Home of the World Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram—featured on popular late-night shows! Plus, every bathroom break is a disco party!   

We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer service in a fast-paced environment. 

Why Work for Valor Oil? 

At Valor Oil, we’re more than just a company, we’re a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what’s possible.

• Impactful Work: As a growing company with a deep commitment to quality, you’ll have the opportunity to make a real difference every day—whether  you’re working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our      Customers. By joining Valor Oil, you’ll be a key part of this mission.
• Career Growth: We’re invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway   for career advancement. As we grow, so do the opportunities for you to grow within the company.
• Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes:
  • Medical Options
  • Dental  and Vision 
  • Paid Time Off and Sick Time
  • Paid  Holidays
  • Company-Paid Life Insurance
  • 401(k) Match
  • Employee Assistance Program 
  • 10  Cents Per Gallon Discount on Gas EVERYDAY!
  • Weekly Pay or Get it when you need it earlier with On Demand Pay
  • Free  Fountain Drinks & Coffee
  • Staffing Incentives – When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation.
  • Lots  of contests and FUN that you get incentives when you win!
• Community Impact: We’re proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that’s invested in supporting local communities and making a positive impact in the areas we serve.

About us

Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we’ve expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation. 

Expanding Our Reach

Valor Oil doesn’t just supply retail fuel—we’re a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states.  

HOP Shops: More Than a Gas Station

When you visit a HOP Shop, you’re not just getting great service—you’re getting an unforgettable experience. Famous for our viral Disco Bathrooms, we’ve captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration! 

Requirements

Responsibilities 

· Greet all customers warmly upon entering the store, inquire if they are signed up for the Ribbiting Rewards Loyalty Program, explain its benefits, and encourage sign-ups.

· Maintain the required uniform and adhere to personal appearance standards while on duty.

· Follow store procedures to prevent theft and ensure safety, including making safe drops and keeping cash below the cash drawer limits.

· Arrive on time for scheduled shifts. If unable to report to work or needing a schedule change,