Shipping Logistics Coordinator (Must have international logistics experience)

Overview

The Shipping Logistics Coordinator will provide excellent customer service to internal and external customers by facilitating the accurate and timely shipment and delivery of products and materials.  Please note this is an onsite position.

 

FUJIFILM Irvine Scientific, Inc. (FISI) is a worldwide leader in the innovation and manufacture of cell culture media, reagents, and medical devices for researchers and clinicians. The company provides unrivaled service and quality to scientists working in biopharmaceuticals, cell therapy, regenerative medicine, assisted reproductive technology and cytogenetics, and industrial cell culture for the large-scale production of biotherapeutics and vaccines. FISI adheres to ISO and FDA regulations and operates dual cGMP manufacturing facilities in California, USA, and Tokyo, Japan. The company’s consultative philosophy and expertise in cell culture and compliance provide customers with unique capabilities and support. For over 50 years, FISI has remained uniquely flexible and focused on media while becoming a strategic global leader in media products and services.  FUJIFILM Irvine Scientific, Inc. is a subsidiary of FUJIFILM Holdings America Corporation, reporting to FUJIFILM Holdings Corporation.

External US

Responsibilities

• Schedules and monitors pickup, delivery, and distribution of products and materials.
• Assesses order and shipping status, and provides communication to other departments as required.
• Coordinates shipment cancellations and changes. Supports customer service and shipping departments to ensure documentation, packaging, and other customer requirements are noted and completed as necessary.
• Ensures tracking and tracing of shipments to international and domestic destinations, expediting orders when necessary.
• Ensures that excellent communication and support is provided to internal departments and to customers, including support for complaint investigation and resolution.
• Provides freight quote estimates as requested by sales, customer service, or shipping personnel.
• Supports Accounting to ensure accurate freight invoicing.
• Reports routinely against objectives and established KPIs.
• Manages the completion, organization, and maintenance of all transactions, paperwork, reports, records, and documentation to meet compliance standards and business requirements.
• Files insurance and carrier claims related to shipping activities.
• Reviews freight, carrier, and 3PL invoices for accuracy of charges and account coding.
• Evaluates freight or inventory costs associated with transit times to ensure that costs are appropriate.
• Evaluates and implements procedures within his/her responsibility for excellent service, better efficiency, cost reduction, and improved company reputation.

 

Required Skills/Education

• College graduate preferred with degree in supply chain management, business, operations management, or related field; High School Diploma (or equivalent) and relevant experience may be substituted for a degree.
• 5+ years of related experience in a shipping logistics role with international responsibilities (import/export).
• Experience in life science, biopharma, or related industry is preferred.
• Experience supporting operations in a multi-site, multinational manufacturing environment is desired.
• Knowledge of operational procedures regarding distribution logistics, such as air and ocean shipping, cross docking, import/export and related documentation, freight forwarders, LSPs/3PLs, etc.
• Knowledge of supply chain, including common obstacles and effective solutions / alternatives.
• Knowledge of Good Manufacturing Practices (GMP) requirements, with emphasis on finished goods inventory control and transportation.
• Knowledge of cold chain packaging and logistics.
• Experience with pharma and/or medical device shipping and export highly desired.
• Strong communication and interpersonal skills.
• Excellent organizational skills.
• Strong customer service experience.
• Experience with Email, Word, Excel.
• Experience with ERP, CRM, and similar enterprise business systems.
• Ability to speak, read, and write in English.
• Good verbal and written communication skills.
• Must be able to work onsite

 

Desired Skills

• Data analystics background
• SAP background

 

EEO/AGENCY NOTES

 

Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity,