Team Leader, Population - Animal Shelter

Description

Are you ready to make a tangible difference in the lives of animals while working with a team that shares your compassion and commitment? As the Team Leader of Population at the Dumb Friends League's Malone Center in Denver, you'll play a pivotal role in coordinating animal care, movement, and transfer processes to ensure the highest standards of wellbeing for pets in our care. Join the largest community-based animal welfare organization in the region and help us lead the way in creating brighter futures for more than 46,000 homeless pets and horses each year.

Why You’ll Thrive Here:

• Impactful Work: Be at the center of improving animal outcomes through population management and innovative processes.
• Collaborative Environment: Work with compassionate professionals and build meaningful relationships with transfer partners and community organizations.
• Growth & Development: Be part of a forward-thinking team shaping best practices in animal welfare.

Purpose of Position: Deliver and support effective, safe and considerate animal experience through the League’s Population Management processes, including evaluation, transfer and internal movement components. Identify and implement best practices and together with the manager develop the future state of the Population Management team at the Malone Center.

Responsibilities

• Coordinate the internal and external flow, movement and transfer of animals at League shelters, between League shelters and with partner agencies. Identify and coordinate opportunities to improve space usage for League animal populations and candidates to and from the League.
• Utilize metrics to evaluate processes and create appropriate plans to maximize efficiency.
• Collaborate with leadership throughout the organization to address logistical issues related to flow, space, contagion and other shelter concerns.
• Use established SOPs to guide operating procedures. Provide productive feedback and propose edits as needed.
• Monitor data entry and documentation to ensure accurate, up to date animal records.
• Provide input to assist with development and management of department budget.
• Partner with Facilities and others to ensure League equipment is in good working order.
• Support and ensure clear communication with all internal teams regarding population management activities and care of shelter animals.
• Provide onboarding support and training for new transfer partnerships and seek opportunities to strengthen and improve existing transfer partnerships.
• Manage communications with transfer partners, including sensitive, complex, and/or challenging conversations when necessary.
• Safely handle, restrain, and move animals. This includes coordination and movement to address contagion concerns. Perform basic behavior and health evaluation to determine path of animal. Administer vaccinations and preventative medications.
• Contribute to and lead initiatives to improve processes and procedures.
• Effectively communicate with internal teams and external partners to ensure that local, state, and federal safety animal care and transport standards are met.
• Oversee and coordinate training for new volunteers and support for all volunteers.
• Implement and oversee training for new staff and ongoing support for all staff.
• Refine and inform educational materials for internal and external use.
• Perform euthanasia and related tasks as needed.
• Clean and sanitize work areas and vehicles.
• Maintain and balance a Purchase card for vehicle and other travel expenses.

People Care

People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and League business partners. Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.

Competencies

Competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge, skills, abilities, attitudes, and actions. Additional definitions for competencies may be obtained from Human Resources

Organizational Key Competencies

• Integr