Warehouse Operations Supervisor

At Infinite Commerce, we’re passionate about bringing joy to families everywhere by developing quality products and brands. We do this by developing quality products and brands that make life easier, transforming house to home, and help to celebrate every moment, big or small.

As a leading provider of consumer products for top online marketplaces like Amazon, Target, Walmart, Michaels, Kohl’s, and more, we pride ourselves on our innovative, data-driven approach. Our next-gen tools allow us to continually expand and refresh our catalog, setting us apart from the competition.

We believe in the power of our core values: Ownership, Frugality, Curiosity, Flexibility, Mutual Respect, and Outcomes. These values shape everything we do and guide us in delivering excellence every day.

At Infinite Commerce, our team is our greatest asset. With a diverse group of talented individuals from over twenty countries, we foster a culture of openness, collaboration, and mutual respect. Here, you’ll find an environment where you can take ownership of your work, be frugal yet creative in your solutions, stay curious and eager to learn, and enjoy the flexibility to balance work with life.

Visit our website at www.infinitecommerce.com or check us out on LinkedIn!

THE ROLE 

We are seeking a dynamic individual to join our team as a Warehouse Operations Supervisor at our new facility in Cartersville, GA. This role supervises a team, overseeing daily operations in a 130,000 sq. ft warehouse.  The ideal candidate will have strong leadership skills and a keen eye for process optimization. 

Expected schedule is Monday - Friday Operations; Occasional Weekends During Peak

RESPONSIBILITIES 

• Direct oversight of inbound and/or outbound activities. 
• Communicate work assignments to all team members on the floor while guiding them in their daily tasks and responsibilities 
• Responsible for performance of KPIs of area that is within span of control that may include unload, putaway cycle time, picking/shipping cycle time, picking/shipping accuracy within SLA. 
• Responsible for monitoring and capturing KPIs of area that is within span of control that may include unload, putaway cycle time, picking/shipping cycle time, picking/shipping accuracy within SLA and cycle counting accuracy. 
• Responsible for the training and certification, as applicable, of all team members, ensuring adherence to policies, Occupational Safety & Health Administration (OSHA). standards and procedures. 
• Responsible for dock readiness ensuring containers are spotted at the correct doors, chocks are in place, pallet count is prepositioned at door and conveyor in place. 
• Ensure adherence to safety procedures in compliance with regulatory agencies and company policies to maintain a safe work environment. 
• Maintain cleanliness and organization of facility.   
• Address performance problems through corrective action and disciplinary process. 
• Supervise QC checks to ensure inbound receipts are compliant with physical and system data. 
• Manage the grouping, committing and printing of pick tickets for self-fulfillment and wholesale drops in an effective and timely manner as needed. 
• Manage the shipping method and carrier selection for all outbound shipments including both Fulfill By Amazon and Walmart Fulfillment Service ensuring SLA's and cost expectations are met. 
• Responsible for FBA plan creation in Seller Central, TO creation in Fishbowl and data capture at both order and sku level. 
• Maintain appropriate stock levels for all warehouse non-fulfillment supplies and prepare replenishment orders. 
• Ensure any issues related to the Shipping Label Program are resolved with tech/eng avoiding order shipment delay. 
• Ensure all logs are maintained and data accurately and effectively captured. 
• Ensure power equipment is properly secured when not in service. 
• Identify, suggest and implement process improvements that will result in efficiency, quality or safety improvements.