Commercial Strategy Associate - Experienced Graduates (Spring 2025 Starts)

*This is a Boston based opportunity with a 4 day in office expectation

Wayfair is continuing to expand our commitment to hiring and supporting talent early in their careers, focusing on filling opportunities with experienced graduates who have 1-3 years of experience.

Who We Are:

Wayfair’s Commercial organization delivers on Wayfair’s promise to help everyone anywhere create their feeling of home through building an unparalleled selection, driving tangible value, and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract, grow, and retain Wayfair’s customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. As an Associate, you’ll develop and execute strategies that generate competitive advantages for Wayfair, and the results of your findings will improve the end-to-end supplier and customer experience.

What You’ll Do:

• Analyze data and trends to improve the quality of our product catalog in order to increase customer satisfaction, trust, and site conversion rates; researching categories and vendors to build out selection
• Create cross-functional partnerships to advance your category and suppliers through merchandising, promotions, marketing, on-trend product selection, effective pricing and profitability, and operational excellence
• Create and enforce best practice guidelines to enrich product assortment, optimizing processes to enable high quality & efficiency while guaranteeing an easily digestible experience for suppliers & internal stakeholders
• Build key supplier relationships to enable successful negotiations and push towards a best-in-class customer experience
• Leverage data to analyze the competitive environment, report on performance trends, and develop business cases for strategic initiatives
• Represent Wayfair at various offsite events such as trade shows
• Manage communication with internal and external stakeholders

What You’ll Need:

Basic Qualifications:

• 1-3 years of transferable experience in a corporate environment, including internship and co-op experience
• You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future

Preferred Qualifications:

• Analytical mindset able to process large volumes of data using a variety of reporting tools (Excel, Google Sheets, SQL, etc.)
• Ability to distill complex information in a simplistic way via emails, charts, graphs, and other forms of presentations
• Passionate about execution with a strong interest to drive customer engagement
• Desire to own projects from beginning to end, and thrive as part of a team as well as individually
• Comfortable navigating a fast-paced, dynamic environment Strong project management and prioritization skills

As a Commercial Strategy Associate, you’ll join our teams that are driving Wayfair’s best-in-class online customer experience. You’ll be responsible for owning and maintaining Wayfair’s vast e-commerce catalog, executing strategy for product categories and managing supplier relationships, and continually improving the customer’s on-site shopping experience. 

Possible Team Placements Include:

B2B

Wayfair Professional (aka Wayfair B2B) is an industry leading business to business sales organization dedicated to help businesses make good spaces great. Wayfair Professional is the ‘gated’ experience of Wayfair dedicated to all business customers. We organize our customer base and corresponding offering (site and sales) into 7 industry verticals, prioritizing our Interior Design, Commercial Office and Contractor experiences. We are on a journey to being a $5B+ business by 2025 (+30% YoY growth), with over a $300B opportunity to cover across North America and Europe over the subsequent 10 years.

Catalog Health

In this role, you will own offshore operations, manage inbound requests, and oversee the supplier and product delisting process, ensuring a healthy and trustworthy catalog that abides by our Code of Conduct. You will work cross-functionally with Business and Technology teams to improve operational workflows, identify opportunities for efficiency, and inform key business strategies. The ideal candidate thrives in a fast-paced, dynamic environment, is a problem-solver with strong communication skills, and enjoys collaborating with multiple stakeholders to drive impactful results. This is a unique opportunity to gain hands-on experi