Junior IT Systems Admin

Who We Are

First Fed is a local community bank on an exciting growth trajectory with 17 locations including 12 full-service branches in Western Washington. First Fed was recognized by the Puget Sound Business Journal as a Best Workplace and a Top Corporate Philanthropist. By popular vote, First Fed received awards for Best Bank in The Best of the Northwest, Best Banker in Readers’ Choice by Cascadia Daily News, and Peninsula Daily News named us Best Bank on the Olympic Peninsula. We also received a Best-In-State bank award from Forbes.  

For over 100 years First Fed has served our customers and communities throughout the PNW. We’ve donated over $9 million to non-profit organizations in the past 8 years through our foundations, sponsorships, direct donations, and matched employee donations. Our amazing team has volunteered over 25,000 hours in the past 5 years – many by using our benefit of 3 paid volunteer days per year!  

We welcome applicants from all backgrounds – our diversity makes us stronger. Join our award-winning team!  

Our Values

Optimism:  We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.

Initiative:  We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.

Respect:  We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.

Growth:  We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.

Ownership:  We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.

Position Purpose

The Junior Systems Administrator is responsible for assisting installation/configuration, operation, and maintenance of First Fed software application systems and the related infrastructure. This individual will perform technical research to enable continuing innovation of First Fed’s technology infrastructure and ensure that operating systems, software systems, and related processes effectively support internal customers, KPI’s and SLA’s.

Essential Functions

• Assist in the installation, configuration, and maintenance of hardware and software systems.
• Perform routine system updates, patches, and upgrades.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Help maintain systems, security protocols and access controls.
• Collaborate with senior administrators to optimize system and software performance and reliability.
• Provide technical support to end-users by troubleshooting hardware and software problems.
• Collaborate with the IT helpdesk to resolve user issues in a timely manner.
• Assist in implementing and managing backup and disaster recovery solutions.
• Participate in disaster recovery drills and testing.
• Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
• Prepare reports on system performance and incident resolutions.
• Assist in implementing and enforcing security policies and protocols.
• Participate in security audits and vulnerability assessments.
• Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives.
• Assist in evaluating and recommending IT hardware and software purchases.
• Other duties as assigned.

Qualifications & Requirements

• Associate’s degree in information technology or other technical degree or equivalent technology experience preferred.
• Minimum of two year’s experience in system administration required.
• Technical Certifications are desirable.
• Previous experience with Microsoft Active Directory, Exchange, Power Platform, SharePoint, and PowerShell desirable.
• Creative and analytical thinker with strong problem-solving skills.
• Demonstrated analytical and organizational skill