Operations Supervisor

Site: North Shore Medical Center, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Summary
Responsible for overseeing and coordinating the daily operations of the department, ensuring efficiency, productivity, and adherence to established procedures.
Does this position require Patient Care?
No
Essential Functions
-Lead and supervise a team of employees, providing guidance, support, and direction.
-Coordinate and optimize workflow processes to maximize efficiency and productivity.
-Monitor the progress of operations, identify bottlenecks or areas for improvement, and implement strategies to streamline operations.
-Track and assess key performance indicators to evaluate the team's performance and the overall effectiveness of operations.
-Identify training needs and provide coaching or training sessions to enhance the skills and knowledge of team members.
-Implement and enforce quality control measures to ensure that products or services meet established standards.
-Assist in budget planning and control by monitoring expenses, identifying cost-saving opportunities, and ensuring that operations stay within budgetary constraints.
-Allocate resources, including personnel, equipment, and materials, effectively to meet operational demands.

 

Qualifications

Education
Bachelor's Degree Business required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
Operations experience 5-7 years required and Supervisory/Management Experience 3-5 years preferred

Knowledge, Skills and Abilities
- Solid understanding of supply chain management, process improvement methodologies, and quality assurance principles.
- Proficiency in using operational software, project management tools, and data analysis software.
- Strong analytical and problem-solving skills, with the ability to identify issues, analyze data, and implement effective solutions.
- Strong communication and interpersonal skills, with the ability to collaborate with stakeholders at various levels.
- Ability to adapt to changing priorities, handle multiple projects simultaneously, and work in a fast-paced environment.
- Excellent leadership and team management abilities, with a focus on motivating and developing staff.

 

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

 

Remote Type

Onsite

 

Work Location

81 Highland Avenue

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$67,537.60 - $98,238.40/Annual

 

Grade

7

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensa