Financial Aid Coordinator - Bilingual

Overview

The Financial Aid Coordinator provides administrative support for Financial Aid at Universal Technical Institute, where we are driven to make a difference. This role is focused on producing high-quality, detailed work based on established standards, guidelines, and procedures.

The ideal candidate will have a high level of patience and a willingness to handle and complete one task at a time in order to create precise and consistent work output.

What We Offer:

• $20-$22 per hour• Paid Training• FREE UTI or Concorde Tuition for you AND your Immediate Family• Medical/Dental/Vision/Life Ins/STD & LTD Ins• 401K, Paid Holidays, Paid Time Off• Paid Parental Leave

Responsibilities

• Monitor student traffic for the Financial Aid Department.
• Notify staff when students arrive for appointments
• Answer busy multi-line phone system in a professional manner.
• Send out all mailings for the Financial Aid Department and date stamp and disseminate large volume of mail to appropriate staff.
• Check in new enrollments and create files for them.
• Enter Data from FAFSAs and other information when presented.
• Other duties as assigned.

Qualifications

Education / Experience

• High school diploma or GED required
• One year of customer service experience.
• Previous multi-line telephone experience is a plus.

Skills

• Must have excellent organizational skills and be very detail-oriented.
• Strong communication skills verbal and written.
• Excellent interpersonal skills
• Must have the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)

Abilities

• Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
• Must be able to stoop, kneel, crouch, or crawl 5% or less of the workday
• Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
• Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
• Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.

Work Environment

• Work is performed indoors in a climate-controlled environment.
• This position is designated as Onsite.

About Us:It’s all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!