Billing Specialist (Temporary)

Job Title: Billing Specialist  (Temporary)

Reports To: Billing & Collections Supervisor

Location: Corporate Office in Meridian, ID

Schedule: Monday-Friday 8am-4:30pm MST

Compensation: $23-25/hour

Duration: 15-18 weeks

 

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

 

POSITION SUMMARY: As a key member of the Revenue Cycle Management team, the Billing Specialist is responsible for electronic and paper claims submission, claim follow up, and claim resolutions, and ensuring all are processed accurately and timely, for payment posting from various insurance companies. The Billing Specialist will communicate and collaborate with insurance companies, RCM staff, and clinical teams on notes, records, and other information needed to ensure timely submission of claims. The ideal candidate will have a solid understanding of the entire billing life cycle of a patient, to include verifications, pre-authorization, utilization review, appeals, claims submission, claims adjudication, and denials. This person will understand and remain current on contract guidelines related to per diem and fee for service for proper billing to third-party payors. The ideal candidate will have strong knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems required.

 

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE:

• Batch and submit HCFA1500 and UB04 insurance claims electronically via billing platform and/or payer portal
• Ensure billing accuracy and efficiency, and resolve payer rejections/denials swiftly for services provided to Northpoint patients and clients
• Review information from electronic medical records in patient account (IE: auth, benefit verification, orders, notes, etc.) to ensure preparation and submission of clean claims
• Generate and submit claims to insurance companies, government programs, and other payers for services provided to Northpoint patients and clients
• Resolve rejected electronic claims so that current submission is successful and future submissions are not rejected
• Promptly resolve rejected claims for timely resubmission
• Conduct regular follow-up with insurance companies on claims statuses
• Knowledge of CMS and Third-party payer regulations and guidelines
• Manually process any claims that are not eligible for electronic submission
• Daily review and follow up of unbilled appointments in the system, ready to bill queues
• Ensure compliance with relevant healthcare regulations, HIPAA, and stay up-to-date with changes in billing and reimbursement guidelines
• Collaborate with other departments, such as clinical staff and administrative teams, to resolve billing and payment issues and improve processes
• Utilize a strong understanding of insurance billing and coding requirements
• Maintain active working knowledge of Northpoint billing and reimbursement requirements by payer
• Collaborate with RCM team and other departments to ensure successful execution of assigned duties and priorities
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Adhere to all Company policies and procedures
• Perform other job-related duties as assigned

 

QUALIFICATIONS/REQUIREMENTS FOR POSITION:

• 3+ years of medical billing, payer relations, or medical A/R experience in a healthcare system required
• 1+ year of experience in substance use disorder and/or mental health setting preferred
• Experience with a facility providing multiple levels of care is also preferred
• Experience working with commercial medical insurance billing, claims submission, a