Front Desk & Administrative Support - Cannabis Retail

  💎WHERE HOSPITALITY MEETS ADMINISTRATION💎
DACUT Cannabis Retail

At DACUT, the front desk is not an entry-level position — it is a leadership-facing, customer-first role that sets the tone for the entire store experience.

We are seeking a polished, highly personable, and detail-oriented professional who thrives in hospitality-driven environments and excels at customer engagement, organization, and supporting leadership teams. This role blends reception, customer experience, and executive-style administrative support for store management.

You will be the first impression, steady presence, and operational anchor of the retail floor — welcoming guests, supporting managers, and ensuring the store runs smoothly, compliantly, and with intention.

 WHAT YOU’LL DO

Front-of-House Experience

• Deliver a warm, confident, and professional welcome to every guest

• Manage compliant customer check-ins with accuracy and discretion

• Maintain a calm, polished presence during high-volume periods

• Serve as the final touchpoint for customer satisfaction before departure

Customer Engagement & Brand Representation

• Communicate promotions, loyalty programs, and store updates clearly

• Answer questions with confidence, or seamlessly escalate to management

• Represent the DACUT brand with professionalism, poise, and hospitality

Management & Administrative Support

• Act as a trusted support partner to store leadership

• Assist with scheduling coordination, internal communication, and daily flow

• Track observations, customer feedback, and operational needs

• Help maintain organized front-of-house systems and documentation

Operational Awareness

• Monitor lobby flow, wait times, and guest experience

• Assist with light inventory coordination and administrative tasks

• Support website accuracy and promotional visibility when needed

• Research competitor offerings and relay insights to management

Compliance & Confidentiality

• Uphold all state cannabis regulations with precision

• Handle sensitive information with discretion and professionalism

• Maintain accurate records and documentation at all times

💼 WHO WE’RE LOOKING FOR

This role is ideal for candidates with experience in:

• Hospitality, concierge, front desk, or luxury retail

• Administrative, executive assistant, or office coordination roles

• Customer experience–driven environments (hotels, restaurants, boutiques)

Required qualities:

• Naturally warm, confident, and engaging demeanor

• Highly organized with strong attention to detail

• Excellent verbal and written communication skills

• Ability to multitask gracefully in a fast-paced environment

• Comfort working closely with management and leadership

• Professional appearance and presentation

Additional Requirements:

• Cannabis experience is a plus, but not required — training provided

• Proficiency with computers, scheduling tools, and POS systems

• Must be 21+ and able to pass required background checks

💎 WHY DACUT

• Health, dental, and vision insurance 

• Employee product discounts 

• Ongoing training and growth opportunities 

• A professional, respectful, and team-driven culture

• A role where your presence, judgment, and people skills truly matter

🚫 WHAT THIS ROLE IS NOT

(Please read carefully before applying)

This role is not:

• A passive front-desk or “sit and wait” position

• A purely transactional retail or cashier role

• A stepping stone for candidates seeking minimal responsibility

• A fit for those uncomfortable with structure, accountability, or compliance

• A role for individuals who struggle with professionalism, discretion, or punctuality

This position requires presence, initiative, and sound judgment. You will be expected to anticipate needs, communicate clearly, and support leadership with confidence and maturity. Candidates seeking a low-engagement or informal work environment will not be successful in this role.

💰 COMPENSATION & ROLE VALUE

This is a multi-dimensional support role that blends hospitality excellence wit