Customer Service Asisstant

Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Position Overview
The Customer Service Assistant supports customers by handling inquiries, providing information, and ensuring a positive service experience.

Key Responsibilities

• Respond to customer inquiries in a professional manner

• Provide accurate information about products, services, or promotions

• Assist in resolving customer concerns or escalate when necessary

• Maintain records of customer interactions

• Support customer satisfaction initiatives

Qualifications

• Strong communication and interpersonal skills

• Customer-focused attitude

• Problem-solving abilities

• Basic computer and data entry skills

• Organizational and multitasking abilities

• Team-oriented mindset

Additional Information

• Competitive salary package ($48,000 – $52,000 per year)

• Opportunities for professional growth and career advancement

• Hands-on training and skill development

• Supportive and collaborative work environment

• Stable full-time position with long-term potential