Switchboard Operator - Sanford Medical Center - PT Nights

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Work Shift:

8 Hours - Night Shifts (United States of America)

Scheduled Weekly Hours:

24

Compensation:

Salary Range: $15.00 - $22.50

Union Position:

No

Department Details

This is a part-time, benefit eligible position from 11pm-7am every Friday, Saturday, and Sunday.

Summary

Operates switchboard console in order to relay incoming, outgoing, and inter-office telephone calls. Performs various communication functions and other duties i.e. pocket pager system, special needs phones.

Job Description

Operates on-call schedule for appropriate areas. Monitors various security and alarm panels and coordinates and launches all emergency calls and codes to the appropriate teams. Informs appropriate authorities of malfunctioning equipment. May be required to monitor, sort and deliver incoming mail. Works with all age groups when answering the switchboard. Operators must be able to communicate effectively with a wide variety of people and different age groups. Operators must be tactful and persistent, but have the ability to remain patient and calm. Must be able to make quick decisions and remain emotionally stable during crisis situations. Operators must have a clear and pleasant voice. Normal eye sight and hearing is essential. Legible writing, intermediate keyboarding and computer skills, and accuracy are important. Punctual and regular attendance is essential.

Qualifications

High school diploma or equivalent preferred.

Must have at least one year of applicable experience. Two years previous customer service experience is preferred.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.