Principal Associate, Project Management - Business Cards & Payments

Principal Associate, Project Management - Business Cards & Payments

Business Cards & Payments (BC&P) | Build the Future.

At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Small businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods. When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together.

• We're relentlessly curious.

• We ask the hard questions.

• We make space for the best ideas to win.

Because that's how we create impact we can be proud of.

The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offer products and services to help them do more business. We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. 

The name of our organization reflects our current leadership position in Small Business and Commercial Cards - as well as our aspiration to serve a wide range of needs for our customers Beyond the Card. We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers. 

Our Command Center team within the BC&P Operating Office  is looking for a dynamic Project Manager. This team leads the delivery for some of BC&P’s highest priority initiatives. In this exciting role, you will work closely with internal and external stakeholders to deliver and amplify BC&P’s most impactful work, solve complex problems from our distinct vantage point, all while balancing strategy and tactics. Our project work runs the gamut, some examples are: launching new products, leading updates to existing products and features, or leading foundational initiatives that enable growth.

The Role

As a Principal Associate, Project Management in the BC&P Command Center, you will collaborate with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You will lead important and exciting projects from day one, working alongside key stakeholders across the company. Although the opportunities are endless, the core responsibilities of a Principal Associate, Project Management include:

• Lead moderate to large sized teams on high-priority initiatives and work streams that span across Business Cards and Payments and Capital One

• Design, develop, and manage project plans and delivery roadmaps in a complex dynamic environment

• Partner with project customers to provide strategic and tactical recommendations in support of project delivery

• Drive solutions to complex problems across cross-functional teams by applying sound business judgment to navigate trade-offs between competing priorities

• Manage a large set of stakeholders

• Effectively manage scope, schedule, resources and budget

• Communicate status, impediments, and risks/issues across all levels of the program

• Deliver results and influence business outcomes across all levels of the organization

• Influence and manage stakeholders/Intent owners across COF ranging from VP+ to associate

The ideal person will:

• Be able to act as the lead for large scale initiatives within BC&P, accountable for ensuring on time delivery of mission critical scope

• Exhibit outstanding influencing skills to effectively and efficiently drive project / program efforts

• Demonstrate a proven track record of excellent project management, including  the ability to thrive in gray space, establish structure and routines quickly, and execute high quality work in a dynamic complex environment

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform, and influence outcomes

• Ability to set direction, manage expectations, and lead cross-functional teams

• Confident, respectful, and articulate when registering dissenting opinions with colleagues and senior management

Basic Qualifications: