SC Customer Collaboration Sr Analyst

No Relocation Assistance Offered
Job Number #170909 - Piscataway, New Jersey, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

 

SC Customer Collaboration Sr Analyst

Are you ready to influence and lead the end-to-end supply chain collaboration process for our key customers? As the Supply Chain Customer Collaboration Senior Analyst, you will be a vital partner to the commercial team, driving service metric improvements and executing strategic supply chain solutions to support growth and volume opportunities. You will develop and maintain strong relationships with our customers and cross-functional teams, leveraging your robust analytical and leadership skills to maximize customer satisfaction and achieve best-in-class service. This role is a chance to truly envision yourself as the point person for operational excellence, innovating processes and delivering aligned demand plans.

 

Main Responsibilities: 

Manage the retail environment forecast and demand plan & KPI’s

• Provide and maintain the internal forecast and demand plan by leveraging internal and customer data (Order projections,POS, inventory levels, lead times, EOQ, etc) to make the right decisions to support the short and long term commercial plans
• Work cross-functionally to provide insightful data to support the customer and Colgate strategic KPIs (Demand plan accuracy, inventory levels, in-stock metrics, case fill, on-time, truck utilization, logistics deductions, etc.)
• Leads all strategic forecasting conversations and provides proactive communication around supply and demand challenges to our cross-functional partners.
• Leverages all customer order and inventory data to create the best demand plan with a 12-month rolling horizon
• Maintain, manage and influence  the demand plan for the retail environment, providing long term planning strategies
• Collaborates with our CBS team (Order to Invoice, SNP and Logistics), Transportation, Warehousing and several other functions to ensure excellent order fulfillment

Coordinates and supports the execution and tactical cross-functional meetings to deliver customer results

• Builds strong relationships with our customers and maximizes the data to facilitate information sharing and continuous improvement
• Leads all customer facing communication, including but not limited to supply risks, potential disruptions and continuous improvement projects and initiatives to support customer and consumer needs.
• Ensures learning’s are captured throughout analysis and leverages lessons learned from prior initiatives to optimize results
• Supports new item transitions, in/outs, promotional vehicles and item changes to ensure there’s minimal to no slow moving-obsolete inventory, and no impacts to in-stock 
• Is responsible for ensuring correct master data and understanding and compliance of vendor programs.

Cross-functional project leadership

• Works with cross-functional partners and provides retailer specific needs to ensure  projects are on track and meeting customer and Colgate needs.
• Leads and develops the team by providing guidance and facilitating learning opportunities and coaching to best support the retail environment and Colgate.

 

Required Qualifications:

• Bachelor's Degree (BS/BA) in Business, Supply Chain, or a related field.
• Minimum of 3 years of experience in Supply Chain, with a strong understanding of supply chain principles including replenishment, ordering, and customer service functions.
• Advanced proficiency in analytical tools and Microsoft Excel with demonstrated ability to manipulate, analyze data.

Preferred Qualifications:

• DOMO, Google Business Suite, Retail Link/Luminate, Googl